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S-CPT-0019 Operations Manager at 20four7VA

Remote:

Full Remote

Work from:

Anywhere

Offer summary

Qualifications:

Intermediate to advanced problem-solving skills, HR and recruitment experience, Project management experience, Proficient in Excel or Google Sheets.

Key responsabilities:

Manage operations and optimize workflows
Develop and implement strategic processes

20four7VA https://20four7va.com/

51 - 200 Employees

See more 20four7VA offers

Job description

IMPORTANT NOTE: If you have already passed the 20four7VA Recruitment Process after the Final Interview, or you have been hired by a 20four7VA Client before, make sure that you are applying via the 20four7VA Team Portal, for faster processing of your application. You will be logging in using your 20four7VA email address. If you have just logged in to the Team Portal, please continue reviewing the Job Description below.

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If you are interested in the job, click APPLY TO POSITION.

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POSITION OVERVIEW

The Operations Manager is responsible for planning, coordinating, and overseeing various operational functions within an organization to ensure smooth and efficient processes. This role typically involves managing people, optimizing workflows, and implementing strategies to improve productivity and reduce costs while maintaining quality standards.

Weekly Contracted Hours: Starts part-time 20 hour/week going to full-time 40 hours per week
Gender Preference: None
Accent Preference: Good English (written/spoken)
Skill Level: Intermediate to Advanced Level
Shift Hours: 8am-12pm ET then going to 8am-5pm ET
Shift Days: M-F

JOB DESCRIPTION

Help manage operations and collaborate with team members on projects and action plans
Integrates ideas, suggestions, and action plans from all other departments and comes up with action plans for strategic development
Initiates and develops strategic processes for implementation across all departments
Revamp and redesign current processes for improvement and strive to be ahead of industry trends
Performs deep dive on trends
KPI and scorecard generation
Ensures action plans are carried out by all departments
Audits Operations processes and implements measures to ensure optimization, continuity, or improvement
Manages business continuity in all Operations
Manages and facilitates continuous improvement of the Company, Staff, and Resources
Researches and works on business partnerships and options
Research on business / social media trends
Provide guidance and support to Operations staff on engagement & continuous improvement
Strategic networking/partnerships to increase the VA base
Create sourcing contracts within the industry
Partner with 3rd party providers for outsourcing opportunity
Conducts Interviews and screening of Operations Staff
Acts as a backup of all Operations processes