Senior HR Business Partner, West Region

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Please note while this position is remote, the candidate must be based on the West Coast/Pacific Time Zone for travel to regional venues.

The Senior HR Business Partner-West consults with the business’s leadership and management in order to foster and promote the engagement of the business’s core values at all levels. In this position, the Senior HR Business Partner will represent OVG Venue and Hospitality businesses in new venue onboarding, and also assists management in resolving employee relation issues, conducting effective investigations, and recommending action for sensitive and complex situations. They also coach the business’s departmental heads and management in performance management processes, compensation and remuneration programs, recruitment practices, and management decision making. This role reports into the VP-HR. 

This role pays a yearly salary of $105,000 to $130,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until March 31, 2025.

The Senior HR Business Partner is an important position to the growth and culture of OVG360. This role is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters. This includes conducting workplace investigations and recommending effective solutions and corrective actions in accordance with policy and applicable laws, as well as advising on performance management.

This role will also manage the HR integration plan and timeline to complete assimilation for acquired companies and accounts. The incumbent will partner with OVG business partners to process the acquisition integration through consistent communication, focused on risk identification, mitigation and escalation to management.

Job Responsibilities

• Counsel, guide, and educate managers for optimal performance and resolution of complex employee relations and performance management/discipline matters, in a timely manner.
• Conduct workforce planning, labor market assessment and analyze HR data to improve the acquisition process, solve problems and generate innovative programs
• Provide non-routine HR Policy consultation, guidance and interpretation for employees, and managers
• Respond to and resolve complex employee complaints regarding policy violations, such as allegations of discrimination, harassment, and other work-related issues originating from the employee hotline and other sources
• Conduct investigations and prepare relevant documentation, partnering with Security, Finance, ER COE and Employment Legal as appropriate.
• Mentor field HR representative to grow and develop HR professionals.
• Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
• Coach and advise managers on performance management and discipline matters; ensure documentation is in place and strategize appropriate corrective action steps. Review draft performance improvement plans prior to delivery to the employee.
• Consult and review involuntary terminations. Collaborate with HR VP, Legal ER COE and/or line of business leadership as required to properly mitigate risk.
• Develop position statements in response to local, state or federal labor complaints, charges, audits and other legal matters. May represent the company for unemployment claims and appeals.
• Review dashboard metrics daily to optimize productivity and ensure work is completed in accordance with service level agreements (SLAs)

Qualifications:

• Established work experience of all aspects of human resources, including but not limited to compensation, benefits, employee relations and labor relations, talent acquisition, leadership development, talent management, training and organizational development, change management, and organizational dynamics
• Strong working knowledge of California wage and hour, labor laws.
• Experience with labor unions is required.
• Collaborative problem solving skills, balancing the needs of the organization with the laws and Corporate policies. 
• Prior experience in the application of human resources principles across multiple client groups and markets
• Proficiency in compliance, state labor laws, and other regulations relevant to the business environment
• Should exhibit the ability and personal accountability to effectively network and navigate through organizational relationships and work in a matrixed environment
• Work independently to analyze data and provide management with constructive recommendations
• Strong communication skills with team and leader. 
• Positive and engaging presence in public speaking and delivering presentations to different audiences
• 10+ years of experience in HR generalist or related experience
• Bachelor's degree required, HR certification is preferred
• Ability to travel up to 25-35%

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.