Jr. Fleet Maintenance Coordinator Remote West USA

Job Overview

The Junior Fleet Maintenance Coordinator, reporting into the Fleet Manager is responsible for Fleet Manager is responsible for ensuring vendors are complying with company fleet expectations, deploying and tracking fleet for repairs, managing the approvals of repairs on our fleet vehicles, and providing high-quality customer service to all internal customers.

Duties & Responsibilities

• Ascertains automotive repair and service issues by listening to the maintenance shop’s description of symptoms; clarifying the description of problems; checking vehicle maintenance records; examining service schedules and preventative maintenance compliance.
• Build rapport and negotiate with repair shops on the cost of recommended repairs.
• Approve purchase orders for maintenance authorization and obtains approval as needed.
• Verifies warranty coverage by examining manufacturer programs and historical data.
• Audits vendor’s invoices for accuracy and processes for prompt payment.
• Documents cost savings from point-of-sale negotiation and invoice auditing.
• Resolves billing discrepancies with vendors.
• Provides internal customers with innovative recommendations to manage repair expenses.
• Mediates when repair facilities perform sub-standard repairs.
• Performs special projects and duties as assigned by management.
• Be a reliable and dependable resource to all Team Members and stakeholders.
• Additional duties as assigned.

Education, Training & Qualifications 

• High school graduate or equivalent work experience.
• Technical degree in an automotive repair field is preferred.
• Extensive knowledge in ATA/VRMS codes and vehicle part experience preferred.
• Valid driver’s license and access to a reliable vehicle, as needed.

Skills & Abilities 

• Prior automotive, fleet management, office, and customer service experience.
• Prior experience with fleet maintenance management software.
• Advanced comprehension of automotive/truck material and repairs.
• Strong verbal and written communication skills.
• Self-disciplined with the ability to work effectively autonomously.
• Research and problem-solving skills.
• Ability to anticipate, recognize, and define problems while formulating solutions.
• Effectively interact with internal customers, managers, and vendors in a professional manner.
• Decisiveness with the ability to discern issues that need to be referred to a manager.
• General arithmetic skills.
• Ability to use technical knowledge to identify relevant details, facts, and specifications.
• Remains flexible and adaptive to changes within the department and organization.
• Listens and effectively communicates with all levels of staff.
• Proficient with Microsoft Office Suite or related software.

Working Conditions 

• Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion.
• May be exposed to high noise environment when visiting Care Centers.
• May be exposed to high heat environment when visiting Care Centers.
• Up to 50% travel as required.
• Some weekend work maybe required.

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