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Client Experience Associate (Virtual Receptionist) - Birmingham

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Strong customer service skills, Ability to work remotely, Technical proficiency in communication tools, None.

Key responsabilities:

  • Answer calls and respond to live chats
  • Book appointments and take messages
AnywhereWorks logo
AnywhereWorks Large https://anywhereworks.com/
1001 - 5000 Employees
See more AnywhereWorks offers

Job description

Our mission is to help the world work Anywhere, and we’re excited to share a new opportunity to join our Client Experience team.

In this fast-paced role, you’ll be at the forefront of supporting small-medium sized businesses, across a range of industries.

As a purpose-driven organisation, we are passionate about the power of people and the importance of creating connections. That’s why we pledge to always use real people (not bots) in customer-facing interactions.

We’re so passionate in fact, that we created our very own campaign - take a look here!

The Role

The purpose of the role is to deliver customer happiness at every interaction.

As a CX Associate, you must be based and working in the UK at all times, operating from your dedicated home workspace. In this role, you will support our clients by answering calls, responding to live chats, booking appointments, and taking messages.

As well as providing stellar service to our UK-based clients, you’ll also have the opportunity to support our clients across the US and Canada.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Customer Service

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