Job Description
Senior Communication and Organizational Change Management Specialist
United States (Remote)
Monday-Friday, 8am-5pm ET
Job Description
If you’re a strategic doer and want to join an imaginative workplace where collaboration thrives, ideas flourish, and creativity and quality are respected, then you’re invited to apply for a newly created Senior Communication and Organizational Change Management Specialist role in Enterprise Technology.
Position Objective:
The Senior Communication and Organizational Change Management Specialist is responsible for designing, developing, and implementing communications and technical organization change management strategies for the Enterprise Technology function. The ideal candidate has proven experience implementing successful campaigns effectively engaging stakeholders and organization leadership in technical organizations with a matrixed, global structure.
CSC’s Enterprise Technology Enterprise Management Office is looking for a Senior Communication and Organizational Change Management Specialist. This position requires a strategic thinker who can not only develop communication plans and strategies but can also implement the tactics while leading stakeholder engagement to ensure smooth transitions during technology change initiatives.
Key Responsibilities:
- Develop and execute comprehensive communication strategies and plans that align with departmental goals, initiatives, and key messages which breakdown complex concepts into consumable messages
- Collaborate with cross-functional teams to create messaging that effectively communicates changes, updates, and projects to stakeholders at all levels
- Drive organizational change management efforts, understanding impact, developing change management plans, and supporting teams through transitions by identifying stakeholders tools and resource requirements in partnership with training team
- Create stakeholder awareness of available tools, resources, and training modules to support understanding and adoption of new technologies and processes
- Create effective methods for tracking communications, establishing metrics, analyzing results, and reporting initiative effectiveness while adjusting strategies and tactics, as needed
- Assists in the development and implementation of other departmental employee and client communications initiatives including special events and programs
Qualifications:
- Bachelor’s degree in Communications, Organizational Development, or a related field
- 7-10 years of experience in communications and organizational change management, preferably in a global, matrixed, technological environment
- Proven track record of developing and implementing successful communication strategies and change management programs
- Strong understanding of communications and change management principles and methodologies
- Exceptional writing, editing, and storytelling communication skills, with the ability to tailor messages for diverse audiences
- Strong project management, interpersonal relationship management, and presentation skills with the ability to effectively interface with senior management and influence outcomes at all levels
- Highly organized, with a strong ability to independently manage multiple projects in a fast-paced global environment
- Proactive, goal-oriented, highly creative, and flexible individuals comfortable with technology and digital tools
- Role is hands-on with a need to think strategically and execute
#INDS
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About The Team
At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It’s an exciting time for us in terms of growth and expansion.
