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HR Operations Specialist - NAM

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Bachelor's degree from an accredited university, Experience in HR Operations, Payroll, Benefits, Proficient in Microsoft Office Suite, Experience with SAP and Workday.

Key responsabilities:

  • Manage service delivery metrics and supplier performance
  • Identify and resolve operational issues
Lufkin Gears logo
Lufkin Gears https://www.bakerhughes.com/gearboxes-gear-couplings
501 - 1000 Employees
See more Lufkin Gears offers

Job description

Are you passionate about Human Resource Operations?

Do you enjoy being part of a successful team?

Join our Human Resource Operations team

As we progress with our tier level approach in the HR function, the North America HR Shared Service Center team will develop to be strategic player in assuring compliance and strategic HR operational delivery in the region.

Partner with the best

In this role, you will develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers.

As an HR Operations Specialist, you will be responsible for:

  • Responsible for the successful execution of one or more HR Operations process(s)
  • Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)
  • Drive increased productivity and compliance through process improvements, standardization and simplification within assigned area (s)
  • Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, businesses and HR partners
  • Maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and Baker Hughes policy requirements
  • Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
  • Continuously build and share area of expertise; keep current with internal and external updates and changes
  • Provide ad-hoc operational support for assigned process
  • Support transition of activities to Global HR Shared Service Center

Fuel your passion

To Be Successful In This Role You Will

  • Proficient English both written and oral.
  • Have a Bachelor's degree from an accredited university or college
  • Have previous experience in HR Operations, Payroll & Benefits, and Leave of Absence.
  • Be a champion of customer care, committed to maintaining the highest standards of service quality
  • Be results oriented, self-motivated and have the ability to work independently and remotely.
  • Apply solid judgment ensuring integrity, compliance, & confidentiality
  • Be able to show good problem-solving, process improvement and analytical skills along with interpersonal and leadership skills
  • Have first class organizational skills with an emphasis on time management and attention to detail
  • Be proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), SAP and Workday

Work in a way that works for you

Role

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Primarily remote working from home or another work location with occasional required day in the office for business meetings
  • Flexibility within the day or week to get the job done

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our Inventions Have Revolutionized Energy For Over a Century. But To Keep Going Forward Tomorrow, We Know We Have To Push The Boundaries Today. We Prioritize Rewarding Those Who Embrace Change With a Package That Reflects How Much We Value Their Input. Join Us, And You Can Expect

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Microsoft Office
  • Social Skills
  • Problem Solving
  • Leadership
  • Time Management
  • Organizational Skills
  • Detail Oriented

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