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Bilingual Medical Receptionist

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Bilingual in English and Spanish, Strong communication skills, Familiarity with virtual tools, Customer service experience.

Key responsabilities:

  • Respond to incoming calls
  • Manage calendars and schedule appointments
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
See more BruntWork offers

Job description

This is a remote position.

Full-Time,   45 hours per week
Monday to Friday - 8am to 12pm and 2pm to 6pm California Time 
Saturday 8am to 1pm California Time every other Saturday, alternating with the other Virtual Receptionist

Timezone: California

Responsibilities
  • Responding to incoming calls promptly and professionally, directing calls to the appropriate individuals or departments.
  • Taking accurate messages and forwarding them to the relevant personnel in a timely manner.
  • Managing calendars and scheduling appointments or virtual meetings for team members.
  • Offering basic information about the organization's products, services, or policies to callers or virtual visitors.
  • Offering general virtual assistance to employees and clients, such as helping with virtual document sharing or guiding them through virtual tools and platforms.
  • Teachable as some other responsibilities will be on the job trained


Requirements
  • Bilingual (English and Spanish) written and verbal.
  • Strong verbal and written communication skills
  • A customer-centric approach with the ability to provide excellent virtual customer service, addressing inquiries and concerns in a professional manner.
  • Familiarity with virtual communication tools, video conferencing platforms, and virtual office software.
  • Has ability to manage multiple tasks, schedules, and appointments efficiently.
  • Quick thinking and the ability to troubleshoot basic technical issues that may arise during virtual interactions.
  • Being flexible and adaptable to changes in virtual communication methods, software, or procedures.
  • Ensuring accuracy in message-taking, scheduling, and other administrative tasks.
​
Independent Contractor Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

ZR_18552_JOB

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Communication Software

Other Skills

  • Communication
  • Customer Service
  • Scheduling
  • Troubleshooting (Problem Solving)
  • Physical Flexibility
  • Adaptability
  • Time Management
Are you interested?

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