Policy and Procedure Writer

Overview:

Now hiring a Policy & Procedure Writer!

Partners with PHS departments to write and update policies, procedures, processes, job aids, work instructions, user manuals, briefs, and related technical/administrative publications. Serves as a liaison between PHS departments and Compliance/Legal/Regulatory Operations to ensure regulatory compliance of departmental policies. Provides action-oriented reporting/scorecard on P&Ps for various PHS leadership committees and produces the materials for the PHS P&P Committee. Establishes and trains departments to ensure adherence to PHS process writing standards while maintaining alignment to process workflows when applicable. Maintains the library of P&P tools and templates

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
• Remote: Open to remote applicants in the United States, except for the following states: Wyoming, North Dakota, and Ohio

Ideal Candidate:

Bachelors degree in Communications/Business/Professional Writing or related field and two (2) to five (5) years technical writing experience including editing.

• Bachelors degree in Communications/Business/Professional Writing or related field and two (2) to five (5) years technical writing experience including editing.
• Superior writing and analytical skills, plus a background in supporting and writing policies, procedures, job aids, and work instructions.
• Strong organizational skills, ability to function under stress and deadlines, and ability to work efficiently in a team environment while supporting various departments.
• Requires intermediate to advanced skills in the following software products or similar products: MS Office Suite of products, Electronic mail, Internet navigation, Acrobat for electronic publishing, and Visio.
• Able to interview personnel, analyze various types of written material, and consolidate the information into an organized, understandable format.
• Ability to partner with internal regulatory units to understand regulation and ensure policy reflects adherence to that regulation
  
  

Education Essential: Bachelor Degree

Education specialization:
Essential: Communication

• Partners with PHS departments to analyze, write, and update PHS-wide procedures, processes, policies, process flows, job aids, work instruction.
• Set up documents of all types for electronic publishing. Convert files from hard copy to different kinds of publication formats and establish navigation for same.
• Develop and produce the materials (packets) for the PHS Policy and Procedure Committee, including scorecard, agenda, and supporting P&Ps.
• Establish, implement, and execute training to PHS departments on level 4 documentation best practices and standards.
• Maintains the library of P&P tools and templates.
• Interview subject matter experts, supervisors, managers, and directors for information in the development of level 4 documentation.
• Develop material for both hard copy and electronic publishing and edit, standardize, and modify material prepared by other writers or other department personnel.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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