Remote Jr. Mortgage Processor | Work from Home

Job Overview

Join our esteemed organization as a Junior Mortgage Payment Processor, where your meticulous nature and commitment to excellence will play a pivotal role in our remote team. This position offers a unique opportunity to engage in diverse tasks associated with mortgage payment processing, while delivering exceptional customer service.

Key Responsibilities

• Process mortgage payments promptly and accurately.
• Troubleshoot payment discrepancies and address customer inquiries effectively.
• Conduct data entry with a focus on precision and detail.
• Maintain comprehensive records of payment transactions and necessary adjustments.
• Deliver outstanding customer service by resolving inquiries and issues in a timely manner.
• Manage payment adjustments, refunds, and related processes.
• Identify improvement opportunities within the payment processing workflow and propose effective solutions.
  
  

Required Skills

• Exceptional attention to detail in reviewing and processing financial data.
• Proficient data entry and typing skills.
• Strong problem-solving capabilities to tackle issues efficiently.
• Excellent written and verbal communication skills.
• Well-organized with the ability to handle multiple tasks and meet deadlines.
• Basic proficiency in Microsoft Office Suite, particularly Excel.
  
  

Qualifications

• Previous experience in payment processing or customer service is advantageous.
• Proven track record of maintaining accuracy in a dynamic work environment.
  
  

Career Growth Opportunities

As a member of our organization, you will have access to numerous avenues for career advancement and professional development, enabling you to thrive within the mortgage industry.

Company Culture And Values

We pride ourselves on fostering a supportive and collaborative workplace culture, where each team member’s contributions are valued, and diversity is celebrated. Our commitment to the success of our employees drives our mission forward.

Compensation And Benefits

• Enjoy the comfort and flexibility of remote work.
• Receive a competitive salary along with a comprehensive benefits package.
  
  

Employment Type: Full-Time