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Customer Support with Italian or German - გერმანულ ან იტალიურენოვანი კლიენტთა მომსახურეობის სპეციალისტი

extra holidays
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fl fluent in Italian or German, Experience in customer service preferred, Excellent communication skills, Problem-solving mindset.

Key responsabilities:

  • Support premium users of Spotify
  • Provide technical support and troubleshooting
Concentrix logo
Concentrix XLarge http://www.concentrix.com
10001 Employees
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Job description

Job Title:

Customer Support with Italian or German - გერმანულ ან იტალიურენოვანი კლიენტთა მომსახურეობის სპეციალისტი

Job Description

We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!

Due to our incredible growth, we’re looking for new people to join our lively, fun-loving team in Georgia to support us in providing exceptional experiences for some of the world’s biggest and most well-known brands. We have lots of opportunities across our multiple clients and campaigns:

  • At various levels in the areas of Sales, Customer Service, Travel Consulting and Technical Support
  • With various languages: German, German and English (bilingual), Italian and English (bilingual).
  • Working hours flexibility - full-time opportunities

Travel Consulting Opportunities:

Along with our Travel Support teams, we work with one of the world’s biggest travel technology companies and help travelers around the globe to find the perfect flight for their holiday.

Customer Support Opportunities:

Be a part of a team which supports one of the biggest companies, that provides legal music streaming services. If you have excellent communication skills, you will support the Premium users of Spotify via email, chat and the dedicated Spotify Community site, so they can enjoy the music and podcasts they love.

Technical Support Opportunities:

Our Technical Specialists help clients resolve any technical issues they might have. If you have a problem-solving mindset and love troubleshooting, then this could be the perfect job for you!

Customer Care Opportunities:

Our Customer Care teams are responsible for providing high-quality customer service through phone, E-mail, and social media to our client’ customers- a fashion e-commerce retailer with online shops in many European countries. Our fashion advisors will be focused to improve sales and brand loyalty while handling enquiries including order taking, product information, tracking deliveries, returns, sizing etc.

At Concentrix you will not only find a job, but a career with future!

We offer:

  • Remote work from home opportunities, guaranteeing a healthy environment
  • Flexible working hours, ensuring a good work-life balance
  • Competitive salary
  • Medical insurance & Life insurance
  • Performance bonus
  • Internet allowance
  • Meal vouchers
  • Various career development opportunities
  • Holiday pay
  • Team and Concentrix events

Apply now and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!

About us:

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.

We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more).

Location:

GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs

Language Requirements:

Time Type:

Full time

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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Sales
  • Problem Solving
  • Communication
  • Troubleshooting (Problem Solving)
  • Customer Service
  • Time Management
  • Teamwork
  • Physical Flexibility

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