Inside Sales Representative (Remote)

About Blackhawk Network:

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Blackhawk Network is seeking a dynamic Sales Development Representative to join our team and play a pivotal role in driving our sales pipeline. In this position, you will be the initial point of contact for prospective customers, conducting cold calls to generate leads, qualify prospects, and gather relevant information for assigned products. You will also respond to and qualify inbound leads, directly impacting our sales efforts. As part of your responsibilities, you will answer customer inquiries, provide product literature, and direct qualified leads to the inside sales or field sales teams for closure. This is an excellent opportunity for individuals passionate about sales, offering a path for career growth and development.

• Respond to inbound calls, Drift chats and inquiries via contact forms, qualifying leads based on criteria outlined
• Qualify inbound leads to build a robust pipeline for Business Development Managers
• Articulate the value proposition of Blackhawk Network’s comprehensive suite of solutions to prospective leads
• Highlight the value Blackhawk Network brings to organizations by addressing the pain points of prospective customers
• Collaborate with Business Development Managers to ensure a smooth handover of qualified leads and gather feedback on outcome of initial meeting
• Establish trust and credibility with both internal and external stakeholders
• Utilize CRM and SalesLoft for accurate activity recording and lead acceptance management
• Expertly use sales technology to personalize communications and maximize outreach success
• Collaborate on best practices, meet and exceed KPIs

• +1 years of experience in a B2B sales or customer-facing role
• Excellent communication and interpersonal skills
• Ability to effectively prioritize and respond to high volume of leads in a timely manner
• Strong organizational and time management skills to ensure thorough lead management and follow-up
• Results-driven, tenacious, and a strong team player
• Proficient in Microsoft Dynamics 365, SalesLoft, Drift, Gong
• College degree preferred
• Experience in Payments, Incentives, Loyalty, or Financial Technology is a plus

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $19.05/Hr. to $24.31/Hr.

Salary Range for California Residents Only: $28.24/Hr. to $36.41/Hr.

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2024, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.