About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Lead Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a “Special”. Responsible for planning, organizing and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards.
Location
This role is Work from Home and can be based anywhere in the United States.
The Main Responsibilities
•Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers throughout their lifecycle
•Accountable for timely project completion and delivery.
•Analyzes work plans and schedules and develops project progress and status reports (including executive status updates)
•Responsible for resource requirements/allocation.
•Coordinate and facilitate project meetings.
•Develop and distribute timely meeting minutes; to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time.
•Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management.
•Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes.
•Familiar with optical fiber testing and delivery
•Able to read OTDR and PMT test results to identify events, such as connectors, splices, micro-bends, etc.
•Can produce recommendations to Field Technicians and Outside Plant Engineers for improvements or modifications to resolve out-of-spec issues
•Able to provide similar instructions for improvement to the customer when customer has an issue
•Capable of reading and understanding KMZ and fiber maps
•Understands different cable sizes and glass types along with buffer tubes and color schemes
•Knowledgeable with Outside Plant construction and splicing, including engineering, permitting, and boring, duct placement, cable pulling, splicing, and testing
•Acts as mentor and team leader to other teammates
•Acts as project team leader & accountable for successful overall project completion
•Through partnership with other staff organizations, define Key Performance Indicators (KPI), training, process standards, policies, and procedures. Associated with complex projects.
What We Look For in a Candidate
Minimum:
•Bachelor’s Degree and/or 5+ years of related experience
•Implementation experience with multiple of the following technologies: Fiber installation, DWDM, and Transport/Wave
•Highly Organized and detail oriented
•Experienced with project management/coordination.
•Bachelor’s degree or equivalent education and work-related experience.
•Experience in updating timelines, detailed reports, and executive summaries
•Must be proficient in the following software applications:
•Microsoft Office 365 (Word, PowerPoint, Outlook),
•Excel (ability to sort, filter, calculate formulas, link worksheets and knows keystroke shortcuts), with demonstrated skill in data gathering and analysis.
•Strong verbal and written communication skills are a must
•Ability to communicate project needs to internal and external teams/vendors.
•Utilize a consultative approach and maintain strong working relationships across multiple departments; internal and external; Conduct meetings with stakeholders to determine objectives and execute on deliverables.
•Motivated self-starter with experience working in a fast-paced work environment is a must.
•Strong ability to provide leadership/mentoring to other team members.
Preferred:
•Background in OSP builds
•Experience leading multiple complex projects in the technology industry
•Project Management Professional or PRINCE2 Certification
•6+ years in project management experience
•Implementation experience with the following technologies: Fiber testing
•PMP certification preferred
#CNP
Legal Statements
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$80,510 - $107,340 in these states: AR ID KY LA ME MS NE SC SD
$84,740 - $112,980 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$88,980 - $118,630 in these states: CO HI MI MN NC NH NV OR RI
$93,210 - $124,280 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 336193
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.