Human Resources Specialist, Regional Shared Center (Fixed Term Contract - with German Comprehension)

Who we are:

Globalization Partners’ automated, AI-enabled global employment platform, designed by our technical teams and powered by our worldwide HR experts, enables our customers to hire, onboard, and manage the best talent they can find, anywhere in the world. 

As the global employment technology leader, we simplify global business by allowing companies to grow to new countries and test new markets compliantly, without the hassle of setting up branch offices or subsidiaries. 

With diverse teams all around the world, our people are the heartbeat of the company and the reason why Globalization Partners is a fun and inclusive place to work. We encourage and support personal growth and career development, trust our team members with the autonomy to do their best work, and believe in recognition for a job well done.  

Did we mention you can experience all of this while working remotely? As a remote-first employer, we value your experience and skills more than where you are located. Join our collaborative work environment where you can make a real impact and love the work you’re doing! 

About the position:  

As a Human Resource Specialist, for Regional Shared Service Centre in Poland (for a fixed term contact of 12 months) within a fast-growing company, you will have responsibility for supporting professionals we engage on behalf of our clients and assisting in the management of the back-end HR, payroll and legal service providers that support the infrastructure of our international entities.

We are looking for someone with experience throughout EMEA region. - and flexibility to support customers located worldwide (US/LATAM/APAC)

What you can expect to do:

• Support key employee life cycle processes (such as new professionals onboardings, data management, offboarding, benefits advisory and enrolment support, visa renewal)
• Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrolment documentation, payroll enrolment documentation, country-specific onboarding guides, resignation letters
• Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data
• Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves
• Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
• Participation in Product review and release with testing involvement and continuous feedback
• Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, Zoom calls and other means of communication)
• Support with review and renewal of company policies, and legal compliance
• Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers, internal teams
• First point of contact for employees on HR related inquiries for processes already transitioned

What we are looking for:

• Minimum 5 years of HR operations experience (previous experience in customer facing roles e/or EOR environment will be a plus)
• Proficient in English with comprehension of German
• Strong administration background
• Literacy with MS Office, Zendesk, Jira, Workday and Salesforce
• Basic knowledge of labour legislation throughout EMEA region
• Ability to work in an international team comprised of team members in different locations and from different cultures and backgrounds
• Ability to work in a dynamic, rapidly changing environment
• Demonstrating strong self-motivation, attention to detail, and time management skills.
• Proven problem-solving abilities with a focus on identifying and resolving HR-related issues effectively.
• Experience in stakeholder management, including building positive relationships with both internal and external stakeholders.
• Strong communication skills with the confidence to provide feedback and suggestions for improvements.
• Proven track record of delivering outstanding customer service, with a focus on responsiveness, professionalism and creating a supportive environment for employees and customers.

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