Senior Litigation Case Manager – Remote

Overview:

We are seeking to fill the role of Senior Litigation Case Manager. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

Duties and Responsibilities
• Independently manages a portfolio of litigation, contested foreclosures and property-related cases including title curative and quiet title actions. Responsible for managing cases to resolution through judgment, trial, settlement or loss mitigation options.
• Manages third-party subpoena process including tracking, research, collection and responses.
• Handles initial case intake and set up in Legal Tracker. Conducts and finalizes factual research and analysis of legal claims.
• Assigns and manages outside counsel and manages the progression of each assigned case, including the review of dockets, tracking and managing deadlines and the review and analysis of legal documents.
• Reviews outside counsel budget requests and works with clients on obtaining necessary approvals.
• Responds to discovery requests and motions.
• Participates in conference calls and prepares summaries for attorneys, clients, management and business partners to provide updates and case information on assigned portfolio.
• Updates Legal Tracker and reports current information of the status of the litigation, strategy and upcoming critical events and dates.
• Participates in settlement negotiations to bring cases to resolution and minimize company risk and client losses. Drafts settlement agreements and requests settlement checks.
• Collaborates with cross-functional teams, including Loss Mitigation, Compliance and Finance.
• Handles inquiries by responding to emails and instant messages within one business day and handles appropriate document execution and other related tasks.
• All other duties as assigned.

Required Skills and Qualifications
• High School Diploma or equivalent.
• Bachelor’s Degree or equivalent work experience.
• 10+ years of related experience at a mortgage servicing company managing litigation, contested foreclosures and property-related claims.
• 2+ years of experience using Legal Tracker as part of your daily job function, including experience creating reports.

• Knowledge of mortgage origination and servicing practices, loan documents and loan products such as conventional, ARMs, HELOCs, etc.
• Knowledge of state and federal laws/regulations governing residential mortgages (including ECOA, FCRA, TILA, RESPA, and FDCPA) and the ability to apply the requirements to business practices.
• Experience managing cases and claims filed against mortgage servicers, such as contested foreclosures, partitions, eminent domain, mechanics’ liens, quiet title actions, and other disputes asserted by borrowers and third parties under state/federal consumer protection laws.
• Experience interfacing with business units within the company to uncover required information and to achieve desired results, such as with Loss Mitigation, Cashiering, Customer Service, Foreclosure, Bankruptcy, Property Preservation and REO.
• Problem solving, decision-making and strategic thinking ability.
• Experience overseeing and working with outside counsel law firms and reviewing budgets and invoices and communicating with clients and outside counsel law firms about budgets and legal spend.
• Substantial experience delivering oral presentations to clients and delivering comprehensive written analysis to clients and business partners.
• Ability to simultaneously manage a wide range of projects and effectively meet deadlines in a fast-paced and dynamic environment. Excellent time management and organizational skills a must.

About Remote Employment 

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.

Essential Functions

Basic job duties an employee must be able to perform with, or without, reasonable accommodation.

• Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension – Understand written sentences and paragraphs in work related documents
• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Speaking – Communicate verbally with others to convey information effectively.
• Active Learning – Understand the implications of new information for both current and future problem-solving and decision-making.
• Active Listening – Give full attention to what other people are saying, take time to understand the points being made, ask questions for clarity, and don’t interrupt at inappropriate times.
• Instructing – Teach others how to do something.
• Judgment and Decision Making – Consider the relative costs and benefits of potential actions to choose the most appropriate one.
• Time Management – Manage one's own time and the time of others.
• Writing – Communicate effectively in writing as appropriate for the needs of the audience.
• Complex Problem Solving – Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Deductive Reasoning – Able to apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity – Able to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Written Comprehension – Able to read and understand information and ideas presented in writing.
• Inductive Reasoning – Able to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Information Ordering – Able to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Near Vision – Able to see details at close range (within a few feet of the observer).
• Oral Comprehension – Able to listen and understand information and ideas presented through spoken words and sentences.
• Oral Expression – Able to communicate information and ideas verbally so others will understand.
• Speech Recognition – Able to identify and understand the speech of another person.
• Speech Clarity – Able to speak clearly so others can understand you.

Work Conditions 

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Physical Demands

• Sitting up to 90% of the time
• Walking and standing up to 10% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

 Who We Are

LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.