Role Summary:
Designs, installs, configures, and maintains GTT networks. Provides documentation/project tracking and management reporting. Reviews, plans, and evaluates network systems.
Job Scope/Supervision:
Will interact with Service Delivery, Client Engineering, Engineering, Access Planning and Network Implementation teams.
Duties and Responsibilities:
- Maintain network capacity and resources to include CFA and network ports.
- Work with service delivery and other departments to deliver physical network capacity.
- Work with Engineering, Access Planning, and Network Implementation teams to deliver network growth and network optimization.
- Other duties as assigned.
Required Experience/Qualifications:
- 2+ years and proven track record building, installing, and maintaining service provider networks.
- Demonstrable experience in supporting, upgrading, and managing carrier class network hardware, Juniper experience preferred.
- Experience in supporting and deploying POP builds within carrier neutral datacenters.
- Proven cable management skills and experience in working with cross-connect inventory databases.
- A strong working knowledge of general network topologies and standards.
- Knowledge and experience with typical interconnect technologies or methods like Fiber, Cat5, 1/10/100 Gigabit Ethernet, DWDM
- Ability to take complete ownership of large projects and deliver these to a high standard against tight deadlines.
- Strong analytical skills and able to solve technical and logistical problems.
- Possesses excellent written and verbal communication skills. Self-motivated and demonstrates initiative.
- Juniper/Cisco certifications-desirable
Core Competencies
- Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.
- Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
- Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
- Stakeholder Management: Knowledge of stakeholder management techniques; ability to systematically identify stakeholders, analyze their needs and expectations, and implement various tasks to engage with them.
- Telecom Products and Services: Knowledge of telecom products and services; ability to apply product and service knowledge appropriately to address customer needs.
Universal Competencies
- Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
- Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
- Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.
The salary range for this position is $60,000 - $80,000 based on relevant skills and experience.
EEO Statement
GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.
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