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Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.
Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.
At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!
Job role
The GIM Senior Expert will be responsible for the notification and support of the GHFC in the event of a DORA Major ICT-related incident, as classified as major by Operating Entities (OEs). This role is responsible for data validation for classified DORA Major ICT-related incidents and maintaining consistent reporting to the regulators by the OEs.
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What you will do
- Monitoring: Observation ("eyes on glass") of the Incident Management Consolidation Tool (IMCT)during assigned shifts to identify any pre-classified major ICT-related incidents.
- Data Validation: Validate data for classified DORA Major ICT-related incidents to ensure accuracy, consistency and completeness.
- Notification and Support: Ensure timely notification and support of the GHFC in the event of a DORA Major ICT-related incident, as classified by OEs.
- Incident Coordination: Collaborate with cross-functional teams to coordinate incident response efforts and ensure alignment with regulatory requirements.
- Documentation: Prepare and maintain detailed documentation on incidents, including actions taken, outcomes, and lessons learned.
- Consistency Checks: Perform consistency checks to verify the accuracy and completeness of incident reports to the regulators and classifications across multiple OEs.
- Reporting: Support the preparation and delivery of incident reports to the Group Board of Management (BoM), ensuring all relevant information is included and presented clearly.
- Stakeholder Communication: Communicate effectively with internal and external stakeholders to provide updates and insights on incident management efforts.
What you bring
- Proven experience in incident management, crisis response, or a similar role.
- Familiarity with DORA regulations and requirements would be a plus.
- Strong understanding of incident response protocols.
You have
- Great time management, punctuality & the ability to respect strict response SLAs
- Self-motivated, proactive and customer-centric working style
- Excellent communication and coordination skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving abilities, with attention to detail and accuracy.
- Ability to remain calm and composed under pressure, with strong decision-making skills and work with tight deadlines.
- University degree
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What we offer:
- Come to the Allianz side! We have attractive compensation and incentives:
- Fixed salary compensation along with fixed benefits.
- Flexible benefits that can be individually customized, so that they best suit your needs.
Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.
- Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
- Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
- Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level
- All you can read with Bookster
- Share Purchase Plan
- Allowances for special events (Birth Allowance, Losing a Family Member)
- Flexible working environment (work from home, hybrid)
FlexiBenefits - We care about the performance of our employees and we know it can only be reached by ensuring your proper work-life balance: Medical services , Private pension, Internal Tourism, Meal Tickets and many other benefits of your choice.
The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate.
Only suitable candidates will be contacted. All applications will be treated with confidentiality.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
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