Technical Product Manager

Technical Product Manager
Washington DC Metro Area - Preferred (Remote)

We are seeking an experienced Technical Product Manager to lead the development and delivery of innovative solutions for a digital health transformation project within the Defense Healthcare Management Systems (DHMS) Joint Operational Medicine Information Systems (JOMIS) Product Group. This person should have a strong background in technical product development or dev ops and be passionate about applying cutting-edge technology to solve complex problems in the healthcare domain. The Technical Product Manager will be comfortable managing engineering organizations and portfolio organizations and will define product strategy and guide technical execution.

This person will be responsible for delivering value to end users by overseeing products across the product delivery lifecycle (including planning, design, testing, and implementation). They will serve as a SME for the application and delivery of JOMIS products across MHS GENESIS and related systems.

As part of this, this person will be responsible for developing and refreshing product roadmaps. This includes working with stakeholders from the Defense Health Agency (DHA), as well as other DHMS programs and other federal agencies to identify where gaps or pain points may exist in the current model. They will work with the Product team to then identify tangible capabilities or solutions that address these gaps and pain points and identify the highest-priority solutions for the team to focus on in the near-term.

This role will work closely with platformed DHMS resources (including systems engineering, test & evaluation, cybersecurity), supporting functions (e.g., project managers), and vendor partners to execute the successful development, launch, adoption, and maintenance of products, including the development of supporting materials, project plans, and stakeholder communications.

JOB RESPONSIBILIITES:
Summary of responsibilities:

• Oversee products within the JOMIS product portfolio across the entire product delivery cycle, including strategic planning, design, testing, and implementation
• Develop and own JOMIS product roadmaps, including driving quarterly strategic planning process to translate broader org initiatives, customer feedback, and backlog into prioritized list of new capabilities, functionality, or activities for product team focus in upcoming 1-4 quarters
• Support the JOMIS product team in the successful development, launch, adoption, and maintenance of products

Detailed responsibilities:
Oversee products within the JOMIS portfolio across the entire product delivery cycle, including strategic planning, design, testing and implementation

• Serve as domain expert and first point of contact for the application and delivery of products across MHS GENESIS and related systems
• Keep up to date with industry best practices on management and deployment of products
• Foster 'end-to-end' ownership mindset to become expert in product launch lifecycle and touchpoints needed to ensure success
• Work with Product Managers and relevant stakeholders to ensure ways of working are coordinated, particularly touchpoints with stakeholders

Develop and own JOMIS product roadmap, including driving quarterly strategic planning process to translate broader org initiatives, customer feedback, and backlog into prioritized list of new capabilities, functionality, or activities for product team focus in upcoming 1-4 quarters

• Coordinate with JOMIS Product Managers, DHA Solution Owner(s), Community Leads, and stakeholders from other DHMS programs and other federal agencies (e.g., Veterans Affairs) to identify end-user and patient pain points or other gaps in functionality
• Work with the product team to translate pain points or priority focus areas into specific projects – including, but not limited to, the acquisition of or change to a DHMSM-managed software or system or development of supporting materials or analysis (e.g., training materials)
• Work with customer stakeholders to prioritize product roadmap, balancing value to end user & patients with feasibility & cost
• Scope necessary resources to support product roadmap

Support the JOMIS product team in the successful development, launch, adoption, and maintenance of products within the Product Group

• Engage the right stakeholders to ensure successful launch with utilizing the Program's expertise and resources
• Work with product teams and vendor partners to monitor the progress of ongoing project efforts, including escalating risks and changes to cost, schedule, or performance of the solution
• Consolidate and incorporate Lessons Learned for product launches and coordinate with other Product Managers to share best practices

BASIC JOB REQUIREMENTS:

• 5+ years of experience in technical product management, product management, software engineering, dev ops, or cloud infrastructure, with a strong grasp of modern development practices
• Bachelor's degree required, Master's or advanced degree / certification preferred
• U.S. citizen

KEY COMPENTENCIES:

• Experience with Technical Product Management, including developing & maintaining a Product Roadmap
• Ability to hold others accountable and push back when necessary
• Meticulous attention to detail and follow-through is a must; performs tasks with a high degree of accuracy, efficiency, and timeliness
• Excellent organization and time management skills; ability to meet deadlines
• Ability to handle competing priorities and work effectively in a challenging, fast-paced environment
• Ability to work independently, set priorities, and take initiative
• Ability to team with others and to persuade effectively, influence and negotiate, as appropriate
• Strong interpersonal and communication skills to develop effective relationships while demonstrating a positive person and professional image; highly responsive
• Ability to analyze and present data in meaningful way
• Flexible, positive team player; outstanding customer service orientation
• Ability to handle difficult situations with poise and tact, maintain confidentiality at all times, and exhibit good judgement
• Excellent verbal and written communication skills

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Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").