Career Opportunities: Sr Information Security Analyst (19599)

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. HMH Technology India Pvt. Ltd. is our technology and innovation arm in India focused on developing novel products and solutions using cutting-edge technology to better serve our clients globally. HMH aims to help employees grow as people, and not just as professionals. For more information, visit www.hmhco.com

What you’ll do:

The Lead Business Continuity and Disaster Recovery Analyst will ensure IT Resilience and Business Continuity by advising the IT and Product Engineering teams in their technical design and architecture to identify IT risks and vulnerabilities and enable the organization to mitigate disruptions while ensuring availability of core solutions, systems and products that are critical to the continuation of the business.

This position will work across the TSG (Technical Services Group) organization to perform technical assessment and testing of the design and architecture of the solutions/systems implemented and the products developed to ensure they are in-line with the high availability or continuity requirements for the business. Conduct periodic impact analysis against the customer contract SLAs for availability and incorporate these assessment and analysis results into the business continuity and disaster recovery plans that will allow the organization to quickly restore routine service operations and minimize application-related incidents in business operations.

The primary responsibility will be identifying, developing, and implementing solutions and processes designed to prevent and quickly resolve incidents that threaten our systems that delivers the products to our customers. Build a strong Disaster Recovery capability for all the solutions, systems and products developed/used in HMH to build a foundation for the larger enterprise-wide Business Continuity Plan.

As a technical leader of HMH’s BC/DR function, you will provide executive level risk reporting and ensure that assessments are executed to proactively identify risk and control needs to support business, sales, and revenue objectives while maintaining alignment with existing information security and BC/DR standards.

Key Responsibilities

• Conduct technical risk assessments and impact analysis to identify potential threats and vulnerabilities to the organization's operations and assets, integrate these assessment results into the Business Impact analysis to develop a comprehensive Business Continuity and Disaster Recovery Plans.
• Develop and document BC/DR plans, technical strategies, and availability solutions for various scenarios and levels of severity.
• Ensure that all TSG & IT Groups have a comprehensive continuity and availability design/architecture to maintain the ‘High Availability’ SLAs impose from the customer contracts.
• Periodically assess and test the design/architecture to ensure that they support a quick turnaround during a disaster scenario and incorporate the design in the disaster recovery plan.
• Coordinate and conduct testing, training, and exercises to validate and improve the BC/DR plans and capabilities.
• Monitor and report on the status and effectiveness of TSG & IT’s recovery and availability capabilities as an integral component of the BC/DR program and initiatives.
• Provide guidance and support to the management and staff or TSG & IT on BC/DR best practices and standards.
• Liaise and collaborate with internal and external stakeholders, such as IT, Product Engineering, InfoSec, and vendors to ensure alignment and compliance with HMH’s TSG & IT Groups BC/DR objectives and requirements.
• Analyze internal and external business challenges and recommend best practices to improve products, processes, or services.

People skills needed to:

• Must be able to interface and coordinate work efficiently and effectively with business partners in remote locations.
• Strong administrative skills, with effectiveness in developing tasks & managing resources to achieve target dates.
• Must be a leader and a productive team player.
• Excellent communication, writing, presentation, and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Attention to detail, analytical thinking, and problem-solving skills.

What you’ll need:

• Strong knowledge of high availability designs in traditional datacenter and cloud environment for the products and solutions hosted.
• Strong knowledge of monolithic application architecture (legacy systems) and the microservice based distributed application architecture (modern product design).
• Strong knowledge disaster recovery and business continuity frameworks, methodologies, and best practices.
• Proficient in using disaster recovery and business continuity tools and software.
• Strong analytical, organizational, and decision-making skills.
• Strong verbal / written communications.
• Strong PC skills (Microsoft Office, Word, Excel, PowerPoint, etc.).

How We Work (Competencies).

• Instills Trust
• Nimble Learning
• Connects With Courage
• Action Oriented

Physical Requirements

• Might be in a stationary position for a considerable time (sitting and/or standing)
• Constantly operate a computer
• Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.
• Must be capable of sitting, standing, and walking for extended periods of time. 
• Flexible work from home scheduling with the ability to work irregular hours based on business needs.

Standard Hours

35 hours per week with some overtime as needed

HMH Technology Private Limited is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://careers.hmhco.com/. Follow us on Twitter, Facebook, LinkedIn, and YouTube.