Senior Product Manager - eBilling

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!

Job Overview:

Mitratech is seeking a Senior Product Manager to work with on our technology enabled service (Legal Managed Bill Review). You will leverage your cross-functional (Marketing, Support, Services, Sales) skills to lead teams and ensure we build the right offerings to drive customer retention and win new logos.  Even better, you will be challenged and you will grow at Mitratech.

You will be asked to draw upon Agile and project management skills to increase the effectiveness of engineering execution and drive scale. Working with our team requires a unique blend of business acumen and technical skills demonstrated through your comfort to switch between exchanging detailed communications with engineering, summarizing business value to executives and being responsive to clients / prospects. 

Essential Duties & Responsibilities:

• Develop & execute an integrated product strategy 
• Define milestones to achieve a roadmap
• Ability to drive alignment and influence decisions even when not directly managing the team.
• Drive conversations with multiple stakeholders to logical agreement around product direction, messaging, positioning and go to market strategies
• Develop strategies for clients where there is a mix of deployment approaches (on-premise, hosted, SaaS)
• Present / demo / influence customers, prospects, peers and leadership in the product roadmap decisions
• Develop product / project metrics and a means to measure success from a financial & end user traction / engagement POV
• Partner with Technical Project Managers and UI/UX leads to lead development teams on execution of priorities
• Comfortable speaking at industry conferences and publishing thought leadership
• Strong understanding of market trends, customer needs, and competitor analysis to make informed decisions.
• The ability to solve problems creatively and independently
• Ability to assess and mitigate risks associated with product decisions, including market, operational, and technical risks

Requirements & Skills:

• At least 6 - 8 years product management experience (B2B required)
• Track record of successfully developing & launching products within the Fortune 1000
• Understand how to drive team (engineering, cross-functional) success in a remote-first & internationally diverse (global time-zones) environment
• Understand the economics of product(s)
• Strong project management skills;  document, socialize & archive product artifacts
• Exceptional interpersonal and communication skills, including high proficiency or fluency in English, both written and verbal
• Ability to communicate across functional teams with different “languages” (Engineering, Sales, Services, etc)
• Strong research, analytical, and problem-solving skills with an emphasis on user-centered discovery and production definition experience
• Knowledge of eBilling processes/software 
• Familiar with common development and collaboration tools such as JIRA, Confluence, ProductBoard, SharePoint and Aha! (not mandatory)
• Experience spearheading organizational alignment of multiple teams working together (not mandatory)

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.