Senior Technical Pre-Sales Consultant, North America

We’re pushing the boundaries of Insurance Technology

INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US.

INSTANDA has grown significantly in recent years and we are now a team of 180+ employees based in the UK, EMEA and US, with partnerships that operate worldwide. We’re continuing to grow our business and our Tech Pre-Sales team is at the forefront of our growth plans.

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The Role

We are seeking an experienced and dynamic Senior Technical Pre-Sales Consultant to join our North America team. You will play a crucial role in driving the technical pre-sales process, partnering with the sales team to identify customer needs, and proposing effective technical solutions by delivering best in class software demonstrations and sales presentations to prospects as nurtured by the Sales and Marketing teams. In addition to this, you will assist the NA Sales team by capturing and defining requirements to inform contract discussions and provide early visibility to the build and solution teams

This role requires a deep understanding of the INSTANDA platform, excellent communication skills, and the ability to build strong relationships with clients.

What you will do

• Develop and deliver best in class sales demonstrations based on prospect information regarding insurance products, use cases, and desired functionality gathered by Sales and Solutions teams 
• Develop high quality sales presentations based on information gathered from sales that articulate platform value based on prospects needs 
• Provide technical guidance and support during the sales process, addressing any business or technical queries from clients
• Develop and deliver proof of concepts (POCs) and pilot projects to showcase the capabilities and benefits of our platform
• Assists in the development of product business cases, working closely with the solutions team to agree on and understand new features and ensure alignment to client demand 
• Thinks strategically about the product – what next, when, how 
• Assists with insurance product development requirements and provides clarity to development and solution forums 
• Works with clients to understand new and emerging needs – and acts as an advisor to clients, understanding their business challenges and mapping our solutions to their needs 
• Provides input to the INSTANDA platform roadmap and prioritization of future roadmap items 
• Maintains demo environments, owns the INSTANDA client demo suite, including ongoing improvements and ensuring alignment to client demand. 
• Create and maintain existing technical pre-sales documentation, including solution blueprints, integration guides, and best practices
• Acts as a product expert and manages communication of product and demo developments across the business, including scheduling of relevant product training sessions for the sales team 
• Stay up-to-date with industry trends and advancements in no-code (and low-code) technologies to effectively position our value proposition

Requirements

• 5+ years of experience in technical pre-sales or solution consulting role within the Insurance and/or SaaS industry, preferably with a focus on no-code or low-code platforms
• Strong background (preferably a mixture of business and technology) with hands-on experience in software development, system architecture, and integrations
• Insurance expertise in Property &Casualty; Experience with an insurance carrier or agent is preferred. 
• Ability to manage technical requirements from client needs and preparing and presenting customer demos, resulting in positive new business sales wins and platform results 
• You will have a proven record of identifying client requirements and converting them into software sales and deliverables 
• Excellent presentation and communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Strong consulting and relationship building skills, both with clients and internally within the organization 
• You are a strong communicator with great customer engagement skills and the ability to communicate complex ideas and requirements to business stakeholders and translate business requirements to engineering teams 
• Ability to understand and communicate client needs to ensure they are represented as part of the strategic client roadmap 
• We operate a fast-paced environment, and you’ll need the ability to manage competing priorities 
• We’ll be looking to you to illustrate to us your ability to be organized and prioritize accordingly 
• You will have an active desire to increase exposure to new technologies and a passion for self-learning 
• While this role is fully remote, some travel will be required, including but not limited to company events, conferences, and tradeshows  
• Degree in a relevant subject (e.g., business, economics, marketing, technology) preferred but not required 

Benefits

• Competitive salary and commission structure.
• Generous 28 vacation days, plus 10 US holidays per year.
• One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
• We offer a full-suite of benefits including Healthcare, Vision, Dental, STD/LTD, Group Life + several other benefits.
• INSTANDA offers a 401(k)/ RRSP and matches employee contributions up to 3% of salary.
• All employees are included in the company discretionary bonus scheme.
• Access to an Employee Assistance Program
• Up to $500 work from home allowance
• Annual learning & development allowance of $1,250

• Free access to LinkedIn learning and Microsoft ESI learning platforms

Our company was built by looking at the world through a different lens and our culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fueled our growth enormously and our aim to be ‘world class’. People at INSTANDA not only have a real sense of shared ownership, but are granted share options to benefit from our long term success making everyone an owner of the business.                                                         

We want everyone to be the best they can be throughout our recruitment process; if you require any additional adjustments please let us know. Visit instanda.com/careers for more information