Job Description
We are looking for someone who:
- Is aware of the broader strategy for software product sales, based on high level of software product knowledge and frequent interactions with customers and account management teams.
- Supports primary sellers in relationship building, lending technical credibility with customer buyers.
- Works hands-on with customers pre-sale to gather solution requirements and demonstrate and communicate implementation best practices.
- Works independently on product demonstrations and provide reassurance that the software product will work effectively and deliver ROI in the customers environment.
- Interfaces with technical customer personnel to communicate value of solution in detail.
- Delivers technical presentations of offerings to customers and prospects.
- Assists with configuration design based upon customer requirements and existing IT systems.
- Tests and integrates software products in customer environments to effectively serve customer needs.
- Provides pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities.
- Works with account teams, provide new perspectives to existing solutions to existing customers and New Account Executives to demonstrate value of UL software products to prospective customers.
- Leverages technical knowledge to partner with sellers to drive overall solution win.
- Supports hand-off to software customer success resources to ensure adoption.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Responsibilities
- Provide technical insights to develop the broader strategy for software product sales, based on high level of software product knowledge and frequent interactions with customers and account management teams
- Supports primary sellers in relationship building, lending technical credibility with customer buyers
- Works hands-on with customers pre-sale to gather solution requirements and demonstrate and communicate implementation best practices
- Develop and leads product demonstrations and provide reassurance that the software product will work effectively and deliver ROI in the customer’s environment
- Interfaces with technical customer personnel to communicate value of solution in detail
- Crafts/delivers technical presentations of offerings to customers and prospects
- Assists with configuration design based upon customer requirements and existing IT systems
- Tests and integrates software products in customer environments to effectively serve customer needs
- Provides pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities
- Works with account teams, provide broad perspectives to identify solutions to existing customers and Account Executives to demonstrate value of UL software products to prospective customers
- Leverages technical knowledge to partner with sellers to drive overall solution win
- Supports hand-off to software customer success resources to ensure adoption
- Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
Qualifications
- Bachelors and/or graduate degree in software engineering or related field.
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software. Relevant technical capabilities in software engineering and design architecture.
- 6+ years of related experience.
- Deep knowledge and experience with assigned specialty software products / services.
- Business acumen and understanding of business sales processes.
- Business Fluency in English mandatory. Business fluency in other languages (German, French, Spanish, Portuguese, Italian) desirable.
What you’ll experience working at UL:
Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work, and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Total Rewards:
- Competitive remuneration package with a yearly bonus
- Mediclaim scheme for family
- Group Term Life Insurance
- Group Personal Accident Insurance
- Training and Development (provided by UL University).
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal. Curious? To learn more about us and the work we do, visit our company page UL.com **
About Us**
A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.
The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.
We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.
Mission: Working for a safer world.
