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Release and QA Specialist (Product Release & Manual Testing)

fully flexible

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

Philippines

Offer summary

Qualifications:

1-3 years in release management or QA testing, Strong experience in creating customer documentation, Hands-on experience with manual testing, Familiarity with tools like Jira and CMS.

Key responsabilities:

Lead product release communication strategy
Conduct manual testing and report defects

Beepo SME http://www.beepo.com.au/

201 - 500 Employees

See more Beepo offers

Job description

Discover your 100% YOU with Beepo!

Position: Release and QA Specialist (Product Release & Manual Testing)

Location: Pampanga or Central Luzon

Work setup & shift: Remote | Day Shift

What's in it for you?

Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
Employee Referral Program
Salary up to Php 55,000

Your Role

As a Release and QA Specialist (Product Release & Manual Testing), you are responsible for: 2. Quality Assurance (QA) Testing 3. Collaboration and Coordination 4. Continuous Improvement Non-negotiable requirements: Soft Skills:

Release Communications Management
Lead and manage the communication strategy for product releases, ensuring that all stakeholders (internal teams, customers, etc.) are informed about upcoming changes.
Draft and maintain customer-facing content such as release notes, product updates, and feature announcements.
Create internal release communications to ensure alignment across teams, including development, product, and customer support.
Ensure that release content is clear, concise, and tailored for both technical and non-technical audiences.
Collaborate with product teams and customer success teams to align release messaging with company goals and customer needs.
Update and refine release documentation/knowledge base based on customer feedback and evolving product features.
Conduct manual testing on tickets assigned, including new features, bug fixes, and enhancements, to ensure they meet specifications and are free of defects.
Execute test cases for various release tickets to validate functionality across different environments.
Report and track defects, working closely with the development team to resolve any issues before the release.
Ensure that release tickets assigned are thoroughly tested and meet quality standards before being released to production.
Provide feedback to developers on potential issues or improvements based on testing results
Coordinate with product, development, and customer support teams to ensure smooth release execution.
Monitor and track the progress of release tickets, ensuring that they are on track for release and meet quality standards.
Ensure timely and accurate delivery of all release communications to stakeholders.
Participate in release planning meetings and update teams on progress, risks, and blockers.
Work closely with internal teams(product, development and customer success) to ensure that customer-facing content aligns with the latest product features and enhancements
Continuously improve release communication processes by gathering feedback from stakeholders and refining content delivery.
Help identify areas for improvement
Minimum of 1-3 years of experience in release management, customer-facing content writing, or QA testing for software releases
Strong experience creating release notes, user guides, FAQs, or other customer documentation, with an ability to translate technical information into user-friendly content.
Hands-on experience with manual testing (test cases, defect reporting, validating new features)
Familiarity with tools such as Jira, Beamer, and content management systems (CMS).
Understanding of Agile methodologies.
Basic knowledge of bug tracking, test case execution, and defect reporting.
Understanding of the Software Development Life Cycle
Basic knowledge of QA processes and methodologies

Strong organizational skills with the ability to manage multiple projects.
Excellent written and verbal communication skills, with a focus on clarity and detail.
Ability to work collaboratively across cross-functional teams and independently
Self-driven and can take ownership
Strong written and verbal communication skills, with a focus on clarity and detail.

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.