Key Account Manager DSO

Join a team that is changing millions of lives.

Transforming smiles, changing lives.

 

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

 

Ready to join us?

About This Opportunity

As a DSO Key Account Manager for large accounts, you will report to the General Manager, Poland. You will be responsible for defining and executing commercial strategies within key DSO (Dental Service Organisation) accounts, driving the sales of Align products across these organizations. Your role will focus on fostering collaboration, developing practices, managing key accounts, and implementing service initiatives to ensure the growth and success of our DSO partnerships.

In this role, you will…

• Develop a deep understanding of the DSO environment, including their workflows, structures, and unique business dynamics.
• Collaborate directly with BDMs and DSO teams to design, implement, and drive joint growth plans within the group.
• Contribute to achieving the company’s business objectives by driving sales growth and improving overall profitability across both GP and Ortho channels.
• Execute a structured quarterly phase for Business Reviews with key DSOs, focusing on performance analysis, goal alignment, and strategy refinement for mutual success.
• Work closely with ASMs to lead and coordinate sales team activities within key DSOs, ensuring these customers are central to planning and growth initiatives.
• Build and maintain long-term relationships with Area/Regional management teams of key DSO partners, acting as the KAM lead for assigned accounts.
• Foster strong collaboration with Sales, Marketing, and Clinical Education teams to align efforts and strategies.
• Partner with TMs to support large accounts, providing expertise and strategic input.
• Lead the implementation of Align’s Practice Development Program and Digital Platform adoption, assisting customers in managing their dental centers from both marketing and organizational perspectives. This includes creating support materials, training programs for the sales team, and working closely with customers to ensure success.
• Drive excellence in the rollout and implementation of iTero technology, ensuring effective adoption and usage.
• Participate directly in sales calls with key customers and define strategies to grow their business.
• Design and optimize processes to enhance finance, operations, and business metrics, ensuring robust business support and operational efficiency.
  
  

In this role, you’ll need …

• Bachelor’s degree and/or equivalent experience, preferably in healthcare, technology, or business-related fields.
• Minimum of 6 years of outside business-to-business (B2B) sales experience; industry experience in medical devices, capital equipment, dental, orthodontics, or related B2B fields preferred.
• Demonstrated experience in sales and/or marketing management within healthcare-related technology products.
• Business and marketing acumen, with the ability to confidently engage in business discussions (e.g., Cash Flow Analysis, ROI, P&L) and ask insightful business questions.
• Proven track record of consistently achieving sales goals.
• Experience in developing and implementing strategies with senior-level customers to drive business success.
• Strong project management skills, particularly in coordinating cross-functional teams within a matrixed environment.
• A holistic approach to managing multiple business lines and aligning priorities effectively.
• Influencing skills to execute plans through teams not under direct management by fostering collaboration, building trust, and leveraging relationships to achieve shared objectives.
• Proficiency with Microsoft Office applications and experience with CRM systems; Salesforce experience is preferred.
• Valid driver’s license.
• Willingness to travel regionally up to 60%.
  
  

Sound like a good fit?   

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.    

 

About Align  

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.   

  

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.   

  

We respect your privacy. Please review our Applicant Privacy Policies for additional information.  

 

Global Diversity Statement

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.

Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:

Align Technology (Poland).pdf