Senior Change Management and Training Manager

Job Title: Senior Change Management and Training Manager

Location: Remote

Job Summary

• We are on the hunt for a seasoned Senior Change Management and Training Manager to join our team on a contract basis. This role is centered around an innovative Large Language Model (LLM) and Generative AI project. The perfect candidate will have a solid foundation in Change Management and comprehensive training. Experience in conducting training needs analysis, crafting detailed training materials, and independently leading training sessions is a must. This role demands exceptional written and verbal communication skills, with the knack to simplify intricate technical concepts for a non-technical audience. Familiarity with training for prompt design for chat-based tools will be a significant advantage.
  
  

Key Responsibilities

• Carry out detailed training needs analysis to pinpoint knowledge gaps and training needs for each LLM workstream.
• Independently craft effective training materials for system rollout, including presentations, manuals, and other resources tailored to diverse audiences.
• Confidently facilitate live LLM-based tool training, demonstrations, and break-out sessions, ensuring participants grasp and can apply the concepts related to LLM and Generative AI tools.
• Simplify complex technical concepts into clear, digestible content suitable for non-technical stakeholders.
• Provide hands-on training and support for prompt design, ensuring users can effectively interact with and utilize Generative AI tools.
• Collaborate with project teams, subject matter experts, and stakeholders to ensure training materials are accurate, up-to-date, and aligned with project goals.
  
  

Skills Required

• Minimum of 10 years of proven experience as a Change Manager on complex IT projects.
• Demonstrated experience in conducting training needs analysis and creating comprehensive training materials.
• Strong facilitation skills with the ability to independently lead training sessions for diverse audiences.
• Outstanding written and verbal communication skills, with the ability to simplify and convey complex technical concepts to non-technical audiences.
• Experience in training for prompt design and familiarity with Generative AI tools is highly advantageous.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities in a fast-paced environment.
  
  

Preferred Qualifications

• Bachelor’s degree in communications.
• Certification in PROSCI or equivalent Change Management methodology.
• Certification in training, instructional design, or a related field.
• Familiarity with agile project management methodologies.
  
  

About SSi People

With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from SSi People and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: SSi People Privacy Policy