Benefits Administrator

Note: This is a remote opportunity.

At ProCare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.

Who We Are - Core Values

• We strike the gong – Actions have a ripple effect. Every engagement is an opportunity to have a positive impact on our clients and team.
• We laugh – Laughter is contagious. Keep it light when things are tough. Life is short, celebrate.
• We explore – Individual curiosity and resourcefulness lead us to better solutions.
• We show up – Sense of duty and accountability is part of our DNA. How we show up matters.
• We are grateful – We are grateful for our clients and for each other, and approach all situations with humility. We appreciate the experiences that have shaped us.
• We grow - We embrace the struggle that comes with personal growth so that we can better ourselves and our team.

About The Role
As a Benefits Administrator, you will be instrumental in managing benefits operations for our clients and providing exceptional customer service. You will serve as the primary point of contact for assigned clients, overseeing everything from health insurance enrollment to retirement plans and flexible spending accounts. Additionally, you will educate employees on their benefit options and assist with the open enrollment process. Join us in empowering clients and their employees to navigate and maximize their benefits packages.

What You'll Do:

• Benefits Administration & Compliance: Conduct research, troubleshoot, and resolve issues efficiently, ensuring smooth operations.
• Data Management: Accurately manage and update employee benefits data within the HRIS.
• Client Audits: Coordinate monthly client audits to ensure compliance and accuracy.
• Deductions Management: Meticulously update 401k deferral and loan deductions in the HRIS.
• Life Events Processing: Handle the processing of qualified life events with proficiency.
• Employee Education: Provide support for employee benefit education and enrollment, enhancing their understanding of available options.
• Reporting: Prepare and deliver monthly reports for clients, ensuring timely and accurate information.
• Communication Materials: Develop and review materials to effectively communicate benefits information to employees.
• Regulatory Compliance: Ensure adherence to regulations such as ERISA, IRS, and HR laws, effectively mitigating risks.
• Open Enrollment Support: Assist in executing the open enrollment process seamlessly.
• Benefits Audits: Conduct comprehensive benefits audits to ensure compliance and efficiency.

What You'll Bring:

• Educational Background: An associate or bachelor's degree in human resources, a related field, or equivalent work experience (preferred).
• Experience: At least 3 years of experience in benefits administration, particularly in roles with direct client interaction.
• Program Administration: Proficiency in administering various employee benefit programs, including health insurance, retirement plans, and voluntary benefits.
• Compliance Knowledge: Strong understanding of benefits enrollment procedures, eligibility determination, and compliance standards.
• Technology Proficiency: A minimum of 3 years of hands-on experience with benefit technology platforms, with familiarity in HRIS (UKG Ready preferred).

What Sets You Apart:

• Customer-Service Orientation: You have a strong commitment to providing exceptional service, demonstrating empathy and support for clients and their employees.
• Problem-Solving Skills: Your ability to troubleshoot and resolve benefits-related issues efficiently sets you apart as a reliable resource for clients.
• Attention to Detail: You meticulously manage benefits data and compliance requirements, ensuring accuracy and regulatory adherence.
• PEO/HR Shared Services Experience: Experience in a PEO or HR Shared Services environment enhances your understanding of the complexities of benefits administration.

The Perks

• Health insurance, with the company paying the single employee premium
• Company paid dental insurance
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match
• Paid Time Off
• Additional ancillary benefits including Vision, Cancer, Critical Illness, Hospital Indemnity, Voluntary Life/AD&D, Accident and Legal

This job posting contains some general information about what it is like to work with us and is not a complete job description. We perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

We provide equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

We are an Equal Opportunity Employer.