Digital Communications Manager

Role Overview 

The digital communications manager is responsible for developing, implementing, and managing digital communication strategies to enhance CAA’s online presence and engagement with its audience. This role involves overseeing social media, email marketing, websites and webinars to ensure consistent and effective messaging across all digital platforms. 

Key Responsibilities 

• Create and execute comprehensive digital communication plans aligned with the organization's goals and objectives.
• Manage digital channels, including social media, websites, email marketing, and webinars.
• Create, curate, and distribute engaging content for digital channels.
• Create and manage content calendars for digital channels.
• Collaborate with internal teams to ensure consistent messaging and branding.
• Oversee the production of digital content, including graphics, videos, and blog posts to ensure consistent messaging and branding.
• Track and report on key performance indicators (KPIs) to measure the success of digital channels.
• Stay up-to-date with industry trends and best practices in digital communications.
• Manage and oversee crisis communication plans and execute timely responses on digital channels

Skills & Competencies 

• Excellent written and verbal communication skills, with the ability to create compelling content.
• Experience in managing social media channels, websites, email marketing, and analytics platforms.
• Innovative thinking and creativity in developing engaging digital content and campaigns.
• Strong organizational and project management skills to handle multiple tasks and meet deadlines.
• Strong analytical abilities to interpret data and make data-driven decisions.
• Experience working with Salesforce Marketing Cloud.
• Experience in basic graphic design is preferred.
• Experience leading paid media and advertising campaigns is preferred.

Qualifications 

• Bachelor’s degree in; Communications, Marketing, Public Relations, or a related field.
• Minimum of 5 years of experience in digital communications ideally working in an agency or in-house role responsible for outreach to a broad stakeholder audience.
• Proficiency in content management (CMS), social media management tools, and analytics platforms
• Experience working with the PESO Model is preferred.
• Experience with circular economy and packaging policy and trends is preferred.
• Experience working at or with environmental NGOs is preferred.

Compensation & Other Information 

• Location: Initially Fully Remote with potential for in person times
• Reports To: Senior Vice President of Communications

Circular Action Alliance is an equal employment opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex (including pregnancy, childbirth, lactation, and related medical conditions), national origin, military or veteran status, sexual orientation, gender identity, age or any other category protected by applicable federal, state, or local law. If you require accommodation as part of the application process, please contact careers@circularaction.org listed below.