Documentation Specialist

This is a remote position.

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

JOB TITLE: Documentation Specialist

RATE: PHP 208.33 per hour

Work Type: 

• Remote/WFH
  

• Part-time, 20 hrs/week
  

• Project-based - 3 months
  

• May conclude after the initial 3 months, depending on project completion.
  

Working Hours: TBD (usually US hrs | Night shift)
Target Start Date: January 2025

Job Summary 

We are seeking a highly organized and detail-oriented Documentation Administrator to manage and enhance our company’s documentation processes. The ideal candidate will ensure that all documentation—policies, procedures, and process manuals—is accurate, up-to-date, and easily accessible. This role involves collaboration with various departments to develop effective document management strategies and directly reports to the CEO. This is a part-time position, averaging around 20 hours per week, and may conclude after the initial 3 months, depending on project completion. Target start date is January 2025.

Key Responsibilities

1. Document Management and Organization
   

• Create, update, and maintain accurate documentation, including policies and procedures. 
  

• Organize and store documents systematically to ensure easy access and retrieval.
  

• Develop and refine documentation processes to improve consistency and efficiency. 
  

• Collaborate with teams to identify gaps and ensure alignment with company standard
  

• Review documents for accuracy, clarity, and compliance with established guidelines. 
  

• Perform regular audits of documentation for updates or corrections.
  

• Identify opportunities to enhance documentation processes independently. 
  

• Proactively address and resolve documentation challenges to minimize workflow disruptions.
  

• Work closely with departments to gather input and verify the accuracy of technical or procedural information. 
  

JOB QUALIFICATIONS/REQUIREMENTS:

• Experience: Proven experience as a Documentation Specialist or similar role
  

• Strong attention to detail and organizational skills. 
  

• Excellent written and verbal communication abilities. 
  

• Proficiency in document management software and technology.
  

• Tech-savvy with the ability to quickly learn new software tools. 
  

• Independent worker capable of managing tasks without close supervision. 
  

• Knowledge in IT Glue is a plus but not required. 
  

• A degree in communications, business administration, or a related field is preferred
  

This role is essential for maintaining the integrity of our documentation processes while fostering collaboration across teams. If you are proactive, detail-oriented, tech-savvy, and passionate about improving documentation practices, we encourage you to apply.