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Account Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proficient in GoHighLevel, Familiar with Click up and Slack.

Key responsabilities:

  • Contacting business clients proactively
  • Maximizing value for customers
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BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See more BruntWork offers

Job description

This is a remote position.

Schedule:  
Part time 20 hrs/week with opportunity to go full time. 4 hours per day from 12pm MST to 4pm MST (flexible)

Responsibilities:
  • Contacting business clients proactively to build relationships and walk them through the process of using the company’s products or services
  • Maximizing value for customers by ensuring they have the tools and resources they need
  • Developing and improving customer onboarding processes and customer service policies
  • Creating resources for customers that help them fully understand and utilize the products and services
  • Monitoring contract renewal dates and persuading clients to renew those contracts
  • Upselling and cross-selling by recommending additional products or services
  • Gathering data on improving products and services to share with upper management
  • Providing high-level technical and product support
  • Overseeing EOM reporting 
  • Dealing with issues that arise with clients periodically 


Requirements

  • Proficient in GoHighLevel
  • Familiar/Proficient with Click up
  • Familiar with Slack
  • Understands google ads and analytics
  • understand facebook ads
  • Can interpret results from ad campaigns
  • Easily coachable/trainable
  • Former CSM experience preferred
  • Speaks VERY proficient English (zero language barrier)


Benefits

  • Permanent work from home
  • Immediate hiring
  • Steady freelance job


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Coaching
  • Relationship Building

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