Inside Solutions Engineer

SUMMARY:

This position serves as an Inside Solutions Engineer as the first level cloud pre-sales support for sales partners, sales colleagues, and the Partner Support team. The Inside Engineer will engage on smaller cloud opportunities and work daily answering technical questions from our web chat, backing up engineers while they are in the field, and working with our development team ensuring tools and internal databases are up-to-date with accurate content. This role is designed for a high energy, growth-oriented person who can show initiative as they interface daily with our sales partners; working with sales partners to help identify cloud opportunities and assist matching them to the correct vendors and suppliers to meet the requirements set forth from the customer. Also, they will assist with on-boarding activities as required for new partners within their first year, and other sales related tasks.

This assignment is a quota bearing sales position focused both on bringing in new revenues through Sales Partners with cloud opportunities, as well as working in a general cloud sales support role under the Director of Engineering to drive profitable margin growth overall.

ESSENTIAL FUNCTIONS: Essential functions include, but are not limited to the following:

Responsibilities include the following:

• Knowledgeable across the Intelisys Cloud Product portfolio
• Match end customer requirements with the best fit technology and supplier
• Work with smaller, less complex cloud technology requests from sales partners; escalate to the regional SE’s for more complex deals
• Actively help expand the size and scope of sales opportunities helping to drive revenue
• Manage and update internal Intelisys tools such as SupplierScope, Virtual Sales Engineer, and others to ensure the data and content are accurate and up-to-date
• Work with the development team with tools updates, data collection, and quality assurance/testing
• Answer sales partner questions from the web chat on a daily basis; escalate to senior engineers if more detailed discovery is needed
• Interface between our internal Partner Support Team and the Solutions Engineering
• Work daily covering for Solutions Engineers in the field
• Work with vendor suppliers in understanding their value proposition and
• To achieve monthly revenue targets and sales quota
• Defines the value proposition of each cloud supplier and how they fit strategically into the Intelisys portfolio
• Coordinate cloud supplier sales presentations via meetings and/or conference calls
• Attend and manage cloud education session both remotely
• Influence profitable revenue and margin targets
• Participate in on-boarding activities with partner support as required
• Provide feedback to regarding holes in the cloud portfolio
• Attend company and team meetings, as well as onsite and offsite supplier trainings and events.
• Perform other tasks and special projects as required.
• Minimal travel required, but open to travel in future positions
• This is a work-from-home position

EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED:

The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential duty satisfactorily.  Reasonable amounts of training are provided. 

• College degree or equivalent work experience.
• Prefer 2 years in the cloud solutions field or related experience
• Technical knowledge of cloud-based solutions, voice, data and IP
• Proficiency in the sales cycle with the ability to sell and close opportunities
• Experience with indirect channel sales organizations
• Proficiency in computer usage, internet and Microsoft Office suite of applications
• Ability to work within a cooperative team environment as well as perform assignments autonomously
• Excellent communication, presentation, writing and editorial abilities.
• Excellent organizational and time management skills.

COMPENSATION:

Base Salary Range:  $68,000-$80,000 Total compensation: $85,000-$100,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. 

For non-sales roles and sales roles with a variable component, total compensation reflects both a base salary and variable targets.

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision.  Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire).   In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO.  ScanSource also celebrates 8 paid company holidays.

ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F