Director, IKC Operations

601 HAWAII ST, EL SEGUNDO, California, 90245-4814, United States of America

As a member of the IKC (Value Based Care) government and commercial teams, the Market Director for Integrated Kidney Care (IKC) will report directly to the Vice President, Integrated Kidney Care. This leader will operate across both government and commercial IKC lanes leading functions to ensure the overarching success of IKC programs in the Southern California market. The ideal candidate will be responsible for supporting the development of the business strategy, engaging with internal and external partners, aggregating and synthesizing analysis, manage a P&L of approximately $200M, partnering with various functions across the enterprise to drive strategic planning, innovation, and execution.

This individual will organize management processes, drive business communications internally and externally, and support teammate engagement.  This teammate will partner with DaVita kidney care, nephrologists, supporting business functions and operating teams. This teammate’s success will be in creating and executing the strategy to outperform the market in IKC programs.

DaVita Integrated Kidney Care (IKC) is the leading value-based care provider for patients with kidney disease.  We support patients with kidney disease holistically to address the totality of their healthcare needs, ultimately reducing medical complications and overall healthcare cost.  Our operating model and performance lead the industry.  We believe that all patients with kidney disease deserve this comprehensive level of care.  It creates a win-win-win, for the patients, for the Government, and for providers.  The Director, Integrated Kidney Care will help guide business innovation and operations to new levels of performance.

Successful candidates will demonstrate a track record of top performance and desire to help improve our overall healthcare system.

Must reside in the Greater Los Angeles market, not a remote role.

Essential Duties and Responsibilities:

• Organize IKC central team efforts and collaboration across lanes
• Prepare and participate in monthly operating reviews with senior leadership
• Support internal/external communication by helping to craft and deliver key messages
• Highlight management process gaps or improvement opportunities, then implement solutions
• Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership
• Manage a P&L of approximately $200M
• Collaborate across teams to perform analyses and synthesize results
• Work across operational and innovation teams to advance best in class capabilities in the market
• Prior experience as Director of Strategy, General Management, Operations, or similar role supporting enterprise-level initiatives or prior experience within healthcare or operations leadership.
• Travel required: 25%-50%

Experience leading the following:

• Design, implementation, & administration of operating strategies, operating models, governance models, and service delivery models desired
• Continuous improvement processes & initiatives
• Ideation & innovation processes & development
• Budget administration

Demonstrated track record in the following:

• Strategic thinking
• Influencing others to achieve objectives
• Resourcefulness—the ability to find and implement effective solutions despite time or resource constraints
• Integrity; must be viewed as highly trustworthy and able to keep matters confidential
• Handling matters proactively and expeditiously, following through on initiatives & projects to successful completion
• Handling confidential and sensitive information with discretion
• Judgment and decision-making ability--must know when and how to “push-back” on decisions and how to make tough calls to keep work moving forward

DaVita requires teammates to comply with Federal and State requirements related to vaccination against Covid-19. This includes being up to date with vaccinations or having a qualified exemption. For our teammates who work to support in-patient treatments in hospital or healthcare systems, there may be additional booster requirements prior to providing patient care services.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Applications are accepted on an ongoing basis.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.