Corporate Counsel

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys has an exciting opportunity open for a full time position in-house as Corporate Counsel. The successful candidate will provide commercial legal support to the Sales and Channel Partner teams in the North American region. The ideal candidate will have a strong background in commercial transactions with an emphasis on complex technology transactions, and particularly Cloud Services Agreements. This position will report to the Managing Corporate Counsel for North America.

Key Responsibilities:

• Support Genesys sales growth in North America by drafting, reviewing, and negotiating a broad range of agreements with a primary focus on cloud services and SaaS, channel partner agreements, and professional services agreements.
• Provide commercial and general legal advice to the business, including providing advice to internal stakeholders in connection with company processes and procedures.
• Supporting the North American legal team to drive efficiency in its processes and act as a point of contact with the Legal Operations team to ensure alignment with best practices globally.
• Supporting the Professional Services team in North America as the single point of contact between North American PS and the legal team.
• Keeping abreast of the latest legal and regulatory developments relating to cloud-based software solutions, and knowledge sharing with team members.
• Regularly contribute to and refine Genesys’ templates, playbooks, and guidance documents.

Minimum Requirements:

• Law Degree from an accredited law school in the United States.
• Licensed to practice law in a US state.
• 3+ years’ of professional experience in drafting and negotiating commercial contracts.
• Strong communication, negotiation, and contract drafting skills.
• Strong substantive knowledge of intellectual property laws.
• Consistent good judgment and ability to apply legal knowledge to help create practical business solutions.
• Strong interpersonal skills, and ability to work with a demanding sales team.
• Ability to work well under pressure with diligence, organization, and minimal supervision, and provide practical advice to clients.
• Ability to manage a diverse and complex workload while maintaining priorities and proactively anticipating issues.
• Demonstrated experience and skills in managing a volume of large and/or strategic agreements and a suite of agreement templates through collaboration tools.
• Must be flexible and able to adapt to changes and deadlines.
• A self-starter who operates well in a fast-paced environment that places a strong premium on integrity, excellence, execution, and teamwork.

#LI-AR1

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.