Product Manager/Sr PM - Integration and Extensibility

Who we are
Simpplr is Modern Intranet and EX unified. Our platform unifies employee engagement, enablement, and services, leveraging state-of-the-art AI models to deliver a seamless,  cohesive, and personalized employee experience for everyone - wherever and however they work.

Our mission is to transform the work experience for billions of people across the world. Because we believe that when work is good, life is better.™

Trusted by more than 1,000+ leading brands, including DocuSign, Penske, Splunk, Nutanix, Okta, Eurostar, and SoFi, our customers are achieving measurable improvements in employee engagement, productivity, and accelerated business performance.

Simpplr is headquartered in Silicon Valley, CA with offices in the UK, Canada, and India, and is backed by Sapphire Ventures, Norwest Venture Partners, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com.

The Opportunity

We are looking for a highly skilled Product Manager to join our Integrations & Extensibility Product Management team. In this role, you will focus on building integrations and frameworks that enable customers to extend our platform, allowing them to create custom micro-apps and develop integrations with both popular enterprise applications (like ServiceNow, JIRA, Workday, etc.) and bespoke internal systems. You will work closely with engineering, design, and cross-functional teams to deliver flexible, scalable developer tools and APIs that drive extensibility and empower customers to build on top of our platform.

This role requires a strong technical background, as you will be responsible for creating frameworks that allow customers to independently extend platform functionality. Your prior experience as a developer, combined with your product management expertise, will be essential in translating complex technical needs into actionable requirements.

Your Job Responsibilities: What You Will Be Doing

• Collaborate with the Integrations & Extensibility team to define and execute the product roadmap for integrations, APIs, and extensibility features.
• Ensure that the platform supports integrations with popular enterprise applications (like ServiceNow, JIRA, Workday) while enabling flexibility for customers to build and maintain their own integrations.
• Work on building frameworks that allow customers to develop their own integrations and custom micro-apps, enabling a seamless extension of the platform.
• Drive the creation of API management solutions, SDKs, and developer portals that make it easy for developers and customers to integrate with Simpplr as well as third-party systems.
• Understand customer use cases and translate them into product requirements, focusing on creating extensible, modular, and scalable frameworks.
• Collaborate with Engineering and Design teams to ensure technical feasibility, high performance, and scalability of the platform’s extensibility capabilities.
• Define key metrics to measure the success and adoption of integrations, developer tools, and custom-built micro-apps.
• Act as a subject matter expert on integrations and developer tools, providing guidance and support to internal teams, customers, and partners as needed.
• Stay updated on industry trends in APIs, developer ecosystems, and extensibility, and apply that knowledge to enhance the product.
• Partner with Customer Success, Sales, and Marketing teams to drive product adoption, educate users, and ensure a seamless experience for both technical and non-technical customers.

Your Skillset: What Makes You a Great Fit for the Team

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years of product management experience with a focus on developer tools, APIs, integrations, or extensibility.
• Prior hands-on experience as a software engineer, with a solid understanding of the software development lifecycle (SDLC).
• Experience building API-driven platforms, custom SDKs, and developer ecosystems.
• Understanding of microservices architecture and the ability to conceptualize and define how custom micro-apps can be built and extended on top of the platform.
• Knowledge of RESTful APIs, OAuth, webhooks, and various authentication/authorization models for secure integrations.
• Strong understanding of frontend technologies (HTML, CSS, JavaScript) and how they interact with backend APIs to create extensible solutions.
• Experience working with a wide variety of third-party integrations, not limited to common applications like ServiceNow, JIRA, or Workday, but also building frameworks that support customer-specific integrations.
• Strong technical communication skills, with the ability to translate developer and engineering requirements into user-friendly product features.
• Experience working in agile development environments, including backlog grooming, sprint planning, and working closely with engineering teams.
• Analytical mindset with experience in defining and tracking key KPIs to measure product success and drive continuous improvements.
• A self-starter with a growth mindset and ability to thrive in fast-paced, dynamic environments.

We’d Especially Like To Hear From You If

• You have experience building developer portals, integration, API centers, or custom frameworks.
• You have worked on products that enable customers to extend the platform through their own microservices or custom apps.
• You thrive in environments where you work on both technical and strategic product initiatives, and are comfortable engaging with developers and technical stakeholders.
• You are passionate about creating tools and solutions that empower developers to build and innovate on top of the platform.