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Admin Assistant (Voice) - ZR_18368_JOB

Remote:

Full Remote

Contract:

Full time

Work from:

Australia

Offer summary

Qualifications:

Exceptional customer service skills, Highly organized, Excellent communication abilities, Proactive mindset.

Key responsabilities:

Schedule and reschedule patient appointments
Update and maintain patient information

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

This is a remote position.

Job Title: Admin Assistant (Voice)

Location: Remote

Work Schedule: 40 hours per week, flexible during the client's business hours (South Carolina time)

Job Summary:

We are looking for a highly organized and proactive Virtual Assistant with exceptional customer service skills to support a group of healthcare providers. The ideal candidate is a self-starter who thrives in a fast-paced environment, has excellent communication abilities, and can effectively manage multiple responsibilities. In this role, you will be key in maintaining organization, following up with customers and patients, scheduling, and improving skincare sales workflows.

Key Responsibilities:

Administrative Support:

Schedule and reschedule current and new patient appointments to ensure alignment with the provider’s availability.
Adjust provider schedules (block and open time slots) as needed.
Communicate with customers 2 weeks after service to follow up.
Follow up with customers 2, 6, and 12 weeks after skincare purchases over $200.
Update and maintain patient information, including address and credit card details.

Skincare Sales Support:

Run monthly promotional reports and send personalized messages to customers who have purchased specific products.
Place skincare orders for customers on behalf of the provider.

Requirements

This role requires excellent communication, organizational skills, and a proactive approach to managing administrative duties while providing top-tier customer service.

Benefits

Working Conditions:

• Evening and weekend availability required.

• Remote work requiring a reliable internet connection.

Independent Contractor Perks:

With HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_18368_JOB