Operations Fraud Prevention Specialist

• Prevent fraudulent activity by mitigating risk on loan applications 

• Interview victims of fraud to gather all necessary facts for a fraud case and make recommendations for protective measures 

• Manage complex situations while supporting your teammates and business partners 

• Navigate multiple systems and utilize multiple tools in order to prevent fraud 

• This is a fast-paced environment, balancing the potentially competing needs of our members and potential victims 

• 1+ years of experience in fraud detection or financial customer service preferred 

• You’re a master puzzle solver who loves problem solving and putting the pieces together 

• You have excellent communications skills, particularly in conflict and high stress situations 

• You love working as a team but also can effectively work independently   

• You are driven, always looking for ways to improve your performance

• High school diploma or GED equivalent required

Virtual (Work from Home) Considerations:  

LendingClub currently offers virtual, hybrid in-office, and fully in-office options so that you can request to work where you perform your best. We are asking for flexibility going forward as circumstances change and we evaluate transitioning teams back to work in the office. The following are requirements to perform this role virtually (work from home):  

• Have a quiet, dedicated space (preferably with a door) where you can work uninterrupted at home. This also includes having a dedicated desk and chair for work. 

• Have high speed internet with low usage during business hours (20MBPS download speed and 5-10 MBPS upload speed)  

• Be able to connect directly into your modem/router (not via wifi); ethernet cord provided 

• Be comfortable trouble shooting technical issues without in-person IT support  

• MUST live and work within 75 miles of the LendingClub office hiring this role. 

• While working, it is expected that you are not the primary caregiver to any pets, children or elderly. 

Working Conditions  

Required to be on the phones, work on a computer and at a desk for extended periods of time including viewing a screen, using a mouse, manipulating a keyboard and wearing a headset. Must be able to function effectively in a dynamic, fast-paced call center environment where natural and regular work stressors can occur.  

What Makes LC different:  

A great place to build your career  

We want you to learn and grow with us. Onboarding programs, on-the-job training, career-development sessions, and performance check-ins keep you on a path toward the next level.

We celebrate individuality  

Individual perspectives and experiences make us and our business better—there is no “typical” LendingClub employee. We encourage everyone to voice their opinions while retaining the humility to listen and accept other viewpoints. Employee resource groups supporting female, LGBTQ+, Black, Asian, Latinx, Jewish, parent, and veteran team members offer more ways to feel connected and supported within our LendingClub community.  

You are worth it  

We want every employee to feel valued. One way we do that is through our generous compensation and benefits package, which includes:  

• Generous paid time off  

• 401(k) match up to 4% ($5,000 per year max) 

• Wellness program with cash incentives and more!  

Perks with purpose   

We also offer a wide range of onsite perks to help you get the most out of your day.  

• Onsite gym, locker room, showers and a bike room  

• Public Café in the building  

• Onsite barista for made to order coffee, smoothies and teas 

• Light-filled, colorful workspaces that encourage collaboration and innovation  

• Covered parking  

• Basketball courts and open field for sports activities  

• Healthy snacks and drinks  

Position ineligible for visa sponsorship.  

Check us out on social media! 

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