Key Account Manager, Marine - West Malaysia

Key Responsibilities:

The Key Account Manager will play a pivotal role in supporting the Sales Manager in achieving sales objectives within the marine coating sectors. This position is responsible for driving profitable and sustainable business growth, ensuring alignment with the company's strategic goals and values.

Primary Responsibilities:

• Develop and maintain strong relationships with existing clients, ensuring continued business growth.

• Identify and capitalize on new business opportunities.

• Manage key customer accounts, providing exceptional service and support.

• Conduct regular client visits to gather market insights and strengthen relationships.

• Prepare and negotiate project specifications, quotations, and contracts in line with company policies.

• Promote the company's innovative technical solutions to meet client needs.

• Provide accurate sales forecasts, budgets, and reports.

• Collaborate with Customer Service, Logistics, and Technical Service teams to ensure timely and accurate delivery of products.

• Ensure all relevant information is accurately recorded and maintained in the CRM system.

Key Performance Indicators (KPIs):

• Achievement of turnover and net profit targets.

• Acquisition of new clients within the targeted industries.

• Effective management of credit control and accounts receivable.

Work Relations:

• Internal: Collaborate closely with Customer Service, Logistics, Technical Service, R&D, and Finance departments.

• External: Maintain and enhance relationships with key clients and industry stakeholders.

Required Qualifications and Experience:

• Demonstrated success in sales and negotiation, with a strong background in the marine, chemical, and coating industries.

• In-depth market knowledge and expertise in customer relationship management.

• Ability to work both independently and collaboratively within a team.

• Proficiency in Malay, English, CRM systems, and general computer applications.

Behavioural Competencies:

• Strong organizational and planning capabilities.

• Results-driven with a strong customer focus.

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships.

• Proactive, team-oriented, and committed to integrity and ethical conduct.

Sounds like a match?

Welcome to apply! Click the ‘Apply for position’ button in the top-right corner and submit your application letter with a CV in English via our recruitment system.

More about Hempel

At Hempel, you’re welcomed to a global community of 7,500 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to everyone feels safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together.

We are proud to be majority owned by the Hempel Foundation, dedicated to philanthropic activities, with our earnings contributing to a multitude of charitable initiatives every year. It means that when working at Hempel, your hard work and dedication contributes to a greater cause, making your career matter twice.

Learn more about Hempel and our commitments on <i>hempel.com/career.&nbsp;</i>

Application due

Seniority Level

Job Functions

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. 

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. 

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together.