Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
What’s the role?
As a Senior Manager in Seller Analytics you will be responsible for maintaining and building excellent analytics for the heart of Etsy - our sellers. This manager will be essential in working with key partners, providing critical analytics, and being a leader with vision at the forefront of future development. The Seller Analytics Senior Manager will be responsible in providing tools for deep analytics, managing a team of seller analysts, and producing recommendations for continued development in this important space. As the critical insight driver, you will be responsible for crafting and maintaining the critical data reports that drive insights and efficiency. This position acts as a thought partner to the other leaders across Etsy and will have opportunities to shape the roadmap well into the future. We are looking for someone who understands how to weigh opportunities, build robust data reporting tools, and is passionate about thinking and communicating these subjects. Would you enjoy supporting a rapidly growing vector at Etsy and have an impact at the highest level? If so, this could be the perfect match.
This is a full-time position reporting to the Sr. Manager, Finance and Payments Analytics. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
This role requires your presence in Etsy’s Mexico City office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of our Mexico City office or in Guadalajara may be the first to be considered. Learn more details about our work modes and workplace safety policies here.
What’s this team like at Etsy?
Seller Services Analytics is an analytics team committed to applying the techniques of data science and analytics to drive significant insights, including:
Leading improvements to the seller experience using data driven insights
Understanding the nuances of Etsy’s sellers how they interplay with Etsy’s right to win
Building rich data sources of truth that interweave sophisticated seller data and foundational data from across the Etsy ecosystem
Finding and advocating for outstanding opportunities for Etsy’s growth that move critical metrics
What does the day-to-day look like?
Lead the seller analytics team with data excellence in mind
Develop insights from trends and research in our seller data
Work with our seller initiative to ensure product development is inline with product outcomes and data insights
Collaborate with others to grow the CDMX analytics team
Build foundational scripts using SQL and database skills
Craft outstanding dashboards and visualizations using Looker
Participate in dialogues with external vendors and collaborators including technical developers
Connect with partners on timelines, priorities, and expectations for proposals
Continually evaluate and refine your technical toolkit; share what you learn to the team
Possess a deep level of curiosity and appetite for learning, which drives you to finding outstanding solutions.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
Qualities that will help you thrive in this role are:
8+ years experience supporting seller side e-commerce, or product/engineering teams as an analyst or in a quantitative role in which you extracted meaning from sophisticated data sets.
2+ years experience leading a data analytics team
Have an understanding of two-sided marketplaces and e-commerce processes
A proficiency in SQL and some experience with Python or R
An ability to communicate your insights verbally, visually and in writing.
A deep care about the quality of your data and the integrity of your work.
A passion for reproducible work and tools to this end; you can mentor others how to make their own work better and more efficient.
A curious nature about subjects such as quantitative analysis, data visualization, and process efficiency.
Validated project management skills and capability in carrying projects through to completion.
A trust in and dedication to Etsy’s vision, mission and values.
Additional Information
What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
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