Channel Account Manager

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.  

We’re currently looking for: A RingCentral-Charter Channel Manager to focus on growing market share by accelerating growth of the Charter partnership with RingCentral.  The Channel Manager will be responsible for driving sales enablement, sales opportunities and sales programs within the Charter sales channels.  As the lead SME the Channel Manager will be responsible for enabling the Charter SMB and Enterprise sales channels and account teams, which includes training, sales development and general sales support. The role is expected to develop deep knowledge and expertise of Charter business units in both SMB and Enterprise markets.
           
To succeed in this role you must have experience in:     

• Driving opportunities to close in coordination with Partners

• Develop business plans and drive sales of UC solutions with Partners

• Conduct regular business reviews and planning meetings with senior sales leadership in assigned region

• Engage partner sellers with prospecting, sales meetings and closing new opportunities

• Conduct lunch and learns and other ongoing training and sales enablement activities  

• Work with internal cross-functional teams to assist partner sales teams with implementation, support and escalations

• Work cross-functionally with other team members to deliver on company goals

• Drive requirements and help develop sales tools and materials for the service provider channel

• Serve as internal channel advocate to ensure partner and customer satisfaction

• Participation in industry events such as trade shows and seminars

Desired Qualifications:

• Ability to travel up to 60%

• 3+ years of channel sales and/or direct sales experience with tier 1 service providers and/or channel partners.

• 3+ B2B, field sales technology background in, SAAS, UCaaS, VoIP, Hosted PBX

• Demonstrated track record of successful experience in maintaining an existing customer base

• Ability to strongly influence decision makers

• BA / BS or equivalent education and relevant experience

• A proactive, high energy self-starter with ability to work independently

• Ability to convey and relate ideas to others via strong interpersonal skills

• Desire to excel in a team-oriented, collaborative, and fast-paced environment with a vibrant and energetic attitude and consistent willingness to perform and get things done. 

What we offer: 

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance 

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Pet insurance and Pet Telehealth

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

This role has an application deadline of February 6, 2024. Please apply prior to the deadline to be considered for the role.