Product Specialist - Virtual, United States

About Us

WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

Responsibilities

• Create, document, and improve processes related to configuring data sets
• Create technical specifications from business requirements
• Participate in design and configuration
• Configure data sets from technical specifications
• Performs product configuration reviews and testing
• Attend regular meetings with stakeholders to review and update product requirements on current functionality and complexity of adding new features.
• Attend daily Agile meetings for planning, refinements, retrospectives, reviews, and stand-ups.
• Contribute to documentation to share knowledge across multiple departments.
• Ability to learn a new programming language and maintain coding standards and best practices.
• Assist and support the release of updated software.
• Collaborate with cross functional teams on development.

Requirements

• 3+ years experience configuring software products is preferred
• Experience with version control.
• Understand Agile methodologies, frameworks, and practices in a services organization.
• Preferred knowledge of HR, Payroll, or Time & Attendance.
• Logical, detail oriented, and technical mindset that can analyze problems and identify root causes.
• Design, test, maintain, debug, document, and upgrade Workforce Software products in a controlled environment.
• Possess excellent verbal and written communication skills and interpersonal skills.
• Strong experience with MS Office tools including Word, PowerPoint, and Excel.
• Excellent organization skills and ability to prioritize multiple concurrent tasks.
• Ability to work well independently as well as part of a team.
• Knowledge of Product Development Lifecycle.
• Experience with MSSQL database, writing queries
• Knowledge or familiarity with a programming like java, JavaScript, C, C#, C++

Education

• Bachelor’s degree in Computer Science/related field or equivalent experience.

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at careers@workforcesoftware.com, 1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.

Compensation$66,000 - $88,000 USD Annually Plus Bonus