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Senior Corporate Communications Manager

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Proven experience in corporate communications, Strong crisis and issues management skills, Outstanding written and oral communication skills, Experience with executive profiling.

Key responsabilities:

  • Lead all inbound corporate media inquiries
  • Manage and oversee crisis and issues management
Depop logo
Depop http://www.depop.com
201 - 500 Employees
See more Depop offers

Job description

Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com 

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com. For any other non-disability related questions, please reach out to our Talent Partners.

 

The Role

 

The Senior Corporate Communications Manager will lead strategic communications efforts to strengthen Depop’s brand presence, drive the brand’s corporate narrative and to communicate our mission to make fashion circular.

 

Working closely with executive leadership, marketing, product, and other cross-functional teams, this role will be responsible for positioning Depop’s vision, 

handling its reputation, and enhancing its profile across key markets.

Responsibilities:

  • Lead all inbound corporate media inquiries

  • Lead in messaging development, executive briefing and counsel for the corporate function

  • Manage and oversee crisis and issues management for Depop

  • Act as counsel for cross-functional partners on communications considerations and best practices for corporate, brand, and policy changes that will impact matters of reputation, working in partnership with Etsy Corporate Comms.

  • Lead the corporate spokesperson programme

  • Be responsible for content for corporate social media accounts with executional support from junior team members

  • Build and implement communications plans for financial reporting and changes to the business

  • Proactively investigate media-worthy stories for Depop, develop key messaging, and pitch to media 

  • Handle internal reporting and framework for measuring performance and communicating the success of our corporate communications approach within the business

  • Work cross functionally with the Internal Communications team

Requirements

  • Proven experience working in communications, with a specific focus in corporate communications, ideally at a tech company, social marketplace or e-commerce business growing at scale

  • Strong experience in crisis and issues management

  • Outstanding written and oral communication skills, with an understanding of both customer and media communication

  • Experience in executive profiling 

  • Thoughtful, creative approach to storytelling via corporate communications

  • Proficient in the UK/US landscape, some knowledge of the AU media landscape. A natural collaborator with extensive experience in working cross-functionally 

  • Strong organisational, project management and analytical skills

  • Comfortable working in a fast-paced environment, adapting quickly and flexibly to change

  • Experience in-house and at an agency a plus

Additional Information

Health + Mental Wellbeing

  • PMI and cash plan healthcare access with Bupa

  • Subsidised counselling and coaching with Self Space

  • Cycle to Work scheme with options from Evans or the Green Commute Initiative

  • Employee Assistance Programme (EAP) for 24/7 confidential support

  • Mental Health First Aiders across the business for support and signposting


Work/Life Balance:

  • 25 days annual leave with option to carry over up to 5 days

  • 1 company-wide day off per quarter

  • Impact hours: Up to 2 days additional paid leave per year for volunteering

  • Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.

  • Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant

  • All offices are dog-friendly

  • Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life:

  • 18 weeks of paid parental leave for full-time regular employees

  • IVF leave, shared parental leave, and paid emergency parent/carer leave

Learn + Grow:

  • Budgets for conferences, learning subscriptions, and more

  • Mentorship and programmes to upskill employees

Your Future:

  • Life Insurance (financial compensation of 3x your salary)

  • Pension matching up to 6% of qualifying earnings

Depop Extras:

  • Employees enjoy free shipping on their Depop sales within the UK.

  • Special milestones are celebrated with gifts and rewards!

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Non-Verbal Communication
  • Collaboration
  • Adaptability
  • Organizational Skills

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