Medical Payment Specialist II

Why Us?:

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

We are seeking a Payment Specialist II – Remote.  This position supports the Accounts Receivable / vendor teams in their daily functions and ensures that all processes (collection, posting, audits, etc.) are processed accurately and timely; in accordance with the Hanger’s standard operating procedures.

• Research and resolve escalated issues arising due to various posting related issues
• Assist with monitoring and auditing of remote team's performance and provide feedback
• Communicate effectively and clearly with a remote team
• Ensure payments are posted both accurately and timely
• Perform reconciles and investigations to ensure all issues are resolved accurately and timely
• Assist with quality assurance audits of business financials
• Provide customer support to resolve claim payment processing issues  

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Minimum

• High School Diploma or G.E.D. with a minimum of 2 years of relevant working experience
• Minimum 3 years administrative and/or healthcare billing experience  

Preferred

• Experience in Orthotics and Prosthetics (O&P) payment posting  

NextGen Practice Management experience  

• Good communication, problem solving and analytical skills
• Ability to work independently and to adapt to a fast changing environment
• General knowledge of Medicare and SOX Compliance and HIPPA
• General knowledge of Janus and OPS processes.
• Experience with  Microsoft Office including Excel, Word, and OnBase
• Creative, self-disciplined and capable of identifying and completing critical tasks independently
• Self-motivated, proactive, detail oriented and a team player
• Time management and time critical prioritization skills
• Demonstrated ability to provide a high level of customer service to patients, fellow employees and referral sources.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $18.93 to $26.87 per hour + annual bonus: up to 5% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HRC