Sr. Growth Strategy Associate - CRM Manager

Who is Bird

Bird’s cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

Job Summary

The Sr. Growth Strategy Associate will champion high priority projects for our Director of Growth and VP of Central Operations. In this role, you will amplify the profitable growth of our business through tackling key business priorities, scaling best practices, and implementing operational improvements. We need a strategic critical thinker who can draw upon strong operational and analytical experience to start at thirty thousand feet and then dive deep into the details to ensure high quality results. Additionally, this role will involve supporting other business units (e.g., Product, Vehicle) with key strategic initiatives as we prepare for our next phase of growth.

Responsibilities

• Develop frameworks and drive data analysis on strategic priorities to support growth in the rider lifecycle. 
• Partner cross-functionally with other members of the Bird team to measure the impact and efficiency of our projects and experiments
• Be a strong project leader with the ability to both plan and execute projects of varying urgency and scope with minimal guidance
• Effectively communicate with team and cross functional stakeholders through reporting and regular working group meetings. 
• Identify operational weaknesses and help improve or innovate new processes
• Lead recurring strategic growth meeting to set targets and identify highest ROI
• Incubate and test new solutions to business problems, and scale the highest potential solutions from ideation through global implementation
• Be a hard-working multitasker, supporting teams in multiple locations. You’ll be one of the go to people when the business requires solutions to fire drills

Requirements

• 3-5+ years of relevant experience in business strategy / consulting, investment banking, business intelligence or related; experience at a high growth startup is a plus
• Strong proficiency with financial analysis 
• Exceptional communication and organization skills
• Proven success managing highly ambiguous problems and owning solutions from inception to execution
• Strong Project Management skills with demonstrated ability to influence others and collaborate with cross-functional partners even if their priorities differ
• Experience running campaigns and canvases in Braze
• Strong Excel and data analytics capabilities, including comfort with building financial models to drive decision making on strategic initiatives
• Ability to write SQL Queries 
• Experience packaging insights from data analysis into slide output (Google Sheets, Powerpoint) to facilitate executive engagement and decision making 
• Balance attention to detail with swift execution – we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength

Preferred Qualifications

• Experience program managing cross functional projects
• Basic SQL capabilities preferred, but not required

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge, plus a resource to help you switch off. We also offer a work from home stipend and Bird ride credits to get you where you need to be.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.

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