What we’re building and why we’re building it.
Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
The Role:
We are looking for a PM leader, Ranking & Relevance to lead the ranking/relevance / personalization of our core business across organic and ads, with potential to drive dynamic bidding/targeting / creative. We see $152B of line item level purchases from 12M MAUs uploading an average of 30 receipts a month. The core mechanic of Fetch is users uploading receipts to get reward points, based on offers that our advertisers put into the system. The current Relevance teams are a nascent area of Fetch, aiming to harness all that data via ML and Rule-based modeling to rank the 100s of offers a user is eligible for and sort the ones they are most likely to be interested in. Down the road, there is potential to further tailor and optimize the bidding, targeting & creative. This will dramatically influence the trajectory of success for our users, partners and Fetch.
We are looking for a PM with deep experience in ranking & personalization ML in organic or ads content, using both traditional feature modeling and deep learning. This PM will work closely with the eng lead guiding the efforts of about 30 engineers, alongside several adjacent teams. We are in a growth mode, rapidly expanding with lots of opportunity for ambitious talent.
Requirements:
- Deep experience with ML, driving organic and/or ads ranking & personalization
- A minimum of 6+ years of PM experience, 8+ years a plus.
- Demonstrated PM craft in setting vision, strategy, priorities, roadmap, product delivery, achieving business outcomes, working with OKRs, and collaborating XFN with sales, services & marketing to bring products to market and grow their success.
A plus:
- PM with experience in ads quality, RTB, inventory management / forecasting, ads optimization, audience segmentation, audience targeting, A/B testing experimentation platforms, ads experimentation, programmatic ads, dynamic creatives, retail media networks, optimization algorithms, bidding & pricing algorithms, pCTR/pCVR/ML
- Data science, mathematical background a plusCPG / Merchandising / Retail / eCommerce a plus
- Experience with two side marketplaces
- Blending ads and organic content
We know we’re both succeeding when:
- Meaningful uplift is measured quarterly through continuous launches
- Set the mission, vision, and strategy for your initiatives, and collaborate cross-functionally to align stakeholders
- Immerse yourself in the Fetch consumer and partner needs and become an expert in your subject area
- Use a combination of product instincts and data to drive decisions and results
- Partner with ML and Data Science leaders on strategies to drive breadth, depth and accuracy of our optimizations & insights
- Consistently demonstrate clear improvements to user, partner, and business metrics
- Drive initiatives to elevate the abilities of our product, team, and the overall company
- Attract and retain top talent to grow your team
- Get into the details to ensure we build a world-class product that our consumers and partners love and cannot live without
- No excuses; take ownership and responsibility for outcomes, and be ready to take action to remediate issues and solve tough problems in a fast-paced environment
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We also offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.x
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.