Offer summary

Qualifications:

Fluent in Finnish and proficient in English, Good understanding of IT systems and applications, Experience in customer service or IT support is preferred, Strong communication and interpersonal skills.

Key responsabilities:

Provide outstanding customer support to clients

Assist with technical inquiries and troubleshooting

Job description

We are excited to announce an opportunity for Finnish Speaking IT Representatives to join our innovative team. This remote position allows you to work from anywhere in Greece, giving you the flexibility to enjoy the beautiful surroundings while fostering your career in IT support. As a representative, you will engage with Finnish-speaking clients, providing them with essential technical assistance and solutions with a focus on exceptional customer service. This role is ideal for individuals who are passionate about technology and want to make a real impact within an international framework. Join us to elevate your career while enjoying the benefits of remote work in Greece!

Provide outstanding customer support to Finnish-speaking clients
Assist with technical inquiries and troubleshooting through various communication channels
Offer guidance and effective solutions for product-related issues
Accurately document client interactions in our CRM system
Collaborate with technical teams to continually improve service delivery
Participate in ongoing training initiatives to enhance product knowledge
Maintain a professional and approachable demeanor with clients
Stay updated on product changes and industry trends to provide optimal support

Requirements

Fluent in Finnish, both written and spoken

Proficient in English (B2)

Good understanding of IT systems and applications

Experience in customer service or IT support is preferred

Strong communication and interpersonal skills

Ability to work independently and collaboratively in a remote environment

Excellent analytical and problem-solving skills

Able to work flexible hours to accommodate client needs

Benefits

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment - all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Companythat fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture

Required profile