Technical consultant

Position Overview:
We are seeking a highly skilled and motivated Technical Consultant to join our dynamic team. In this role, you will serve as a trusted advisor to our clients, helping them optimise their use of our innovative cloud-based solutions. You will work closely with cross-functional teams, including sales, implementation, and support, to ensure our clients achieve maximum value from their investment.

Key Responsibilities:

• Collaborate with clients to understand their business needs and technical requirements.
• Provide expert guidance on the configuration, customisation, and integration of solutions.
• Design and implement scalable, efficient, and secure technical solutions that align with client objectives.
• Troubleshoot technical issues, identify root causes, and provide timely resolutions.
• Deliver technical training and documentation to clients and internal teams.
• Stay current with industry trends and updates to offer innovative solutions.
• Act as a liaison between clients and development and product teams to influence product improvements.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in technical consulting, solution architecture, or software implementation.
• Proficiency in cloud platforms, APIs, and integration frameworks.
• Strong problem-solving skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills to effectively engage with diverse stakeholders.
• Familiarity with legal accounting and billing products or similar platforms is a plus.