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Mongolian-Speaking Client Relations Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Degree in business-related field, Client handling experience preferred, Fluent in Mongolian and English, Strong computer literacy.

Key responsabilities:

  • Develop relationships with clients
  • Activate leads and handle inquiries
  • Perform client analysis and actions
  • Ensure compliance with legal guidelines
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XM Financial Services SME https://www.xm.com
501 - 1000 Employees
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Job description

Mongolian-Speaking Client Relations Manager – Mongolia 

The Role:
We are looking for a passionate and self-motivated professional to join our Client Relations team in Mongolia. 

The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and following up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Perform personal clientele analysis and take actions as required
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
  • Ensure compliance with the company’s legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary

  • Main requirements:
  • Degree in any business-related field
  • Client handling experience in the financial services sector will be considered an advantage
  • Fluent Mongolian speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required

  • Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
  • All applications will be treated with strict confidentiality!

    Required profile

    Experience

    Industry :
    Financial Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Communication
    • Computer Literacy
    • Innovation
    • Personal Integrity
    • Reliability
    • Social Skills

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