We are looking for a Product Designer to join our team at Top Hat. You’ll get to work across the entire design process: problem identification, user research, concept design, and implementation. Along the way, you’ll also have the opportunity to build your craft by working with Senior Product Designers & Managers on our growing team.
The challenges you’ll get to explore are nuanced & complex: more than 3 million students are enrolled in courses using Top Hat at 750 of the top 1,000 higher ed institutions in North America.
Spend lots of time with professors and students: hearing from them directly about their challenges and aspirations.
Collaborate with product managers often: articulating which problems are worth solving and finding solutions.
Iterate on concepts: exploring lots of ideas in a low & high fidelity while getting feedback from designers, your team, and users.
Ship features often: collaborating directly with engineers to ensure your designs are built to a high standard of quality.
Evolve our team: work with the rest of our design organization to improve our processes and design systems.
About you:
Minimum of 1-3 years of experience working as a product designer (or similar role: UX Designer, Visual Designer, etc.)
You’ve experienced the full design process ~2-3 times (including school work!): you’ve understood people, defined problems, iterated on concepts, and shipped solutions.
You have a good intuition for visual design: you know how to use typography/colour/spacing to lay out an interface and understand how these decisions relate to a great user experience.
You’re excited about designing accessible products: you have exposure to the ideas of inclusive design and are excited to build interfaces that work for everyone. Familiarity with WCAG 2.1 AA is a plus.
You take initiative beyond your role: you’re excited to grow your craft beyond your day-to-day work and have examples where you’ve made this happen.
Although not required for this role, we also love to see:
Experience maintaining design systems: you’ve helped systematize design in your current role and are excited to grow your capabilities in this space.
Comfort with interaction design: you’re able to look beyond just screens and think through the details of more complex (and often non-linear) interactions and animations.
Excited about usability: you’re interested in applying common useability heuristics to your designs or conducting useability benchmarks.
Why team members love working at Top Hat:
A noble mission that creates meaningful, fulfilling work
A team that cares deeply for customers and for each other
Competitive stock options program that encourages our team to act like owners
Professional learning and development for all role levels
An awesome and welcoming Toronto HQ
Competitive health benefits that start on day one
A management team focused on performance, growth, engagement and connection
Our winning strategy and market potential
Innovative PTO policy with lots of time and space for self-care
Passionate customers that believe in us—and what we do
A chance to work with new tech like generative AI - and see the customer impact first-hand in weeks (not years)
Through our Top Hat Field Trip, every Top Hatter has the chance to visit a campus to see and feel the impact we're making in class with instructors and students
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