Revenue Cycle Trainer

Responsibilities

• Coordinates and provides appropriate training to new and current employees to meet initial and ongoing educational needs and competency requirements within an assigned area or unit according to departmental standards.
• Evaluates the ongoing training needs of an assigned area offering recommendations for process improvement. Collaborate on developing and revising training material and training programs to improve effectiveness.
• Prepares and delivers presentations, demonstrations, and special training courses as needed.
• Routinely monitors quality and productivity through audit and analysis of the department. Reporting back findings and then making recommendations for educational remediation. Participates in performance improvement activities.
• Provide on-site auditing, monitoring, and workflow assistance to ensure adherence to revenue cycle best practices. Coordinate and schedule on-the-job training with employees and management staff new refresher programs.

Skills & Abilities

• Should have broad subject matter expertise in pharmacy/home infusion revenue cycle
• Knowledgeable in the practices and processes of the pharmacy revenue cycle and is prepared to train others
• Ability to conduct technical training programs for new and experienced revenue cycle employees, establish training goals and provide hands-on classwork and web based training.
• Ability to apply adult learning principles in education and support professionals involved in the revenue cycle

Requirements

• High School diploma or equivalent and (6) years of pharmacy revenue cycle leadership experience OR associate degree in business, Health Administration, or Education with 4 years of pharmacy healthcare revenue cycle OR bachelor’s degree in business, Health Administration or Education with 2 years of pharmacy leadership experience PLUS two (2) years of professional, structured training and education course development or relevant teaching experience.
• Demonstrated excellent verbal, written, and interpersonal communication skills
• Proven high level of knowledge of healthcare revenue cycle systems
• Highly skilled in the use of Microsoft Office Suite (Power Point, Word, Excel, and Outlook) or equivalent