Research Scientist - LLM

What you can expect

As a Research Scientist, you will shape Zoom AI's future via groundbreaking applied research works. You will incubate AI models, algorithms, and techniques for next generation business applications by collaborating with top AI researchers and engineers. You will enjoy a collaborative team culture, and have the opportunity to develop your skills in communication, leadership, product sense, strategic thinking, and technical excellence.

About the Team

Zoom AI Companion is revolutionizing workspace productivity in the era of generative AI. The AI Companion Core team develops foundational AI technologies that enable transformative AI experiences across Zoom's products, including smart meetings, documents, chat, email, and calendar. This shared technology stack also powers Zoom Virtual Agent for contact centers, Zoom Revenue Accelerator, and Customized AI Studio. Comprised of elite research scientists and engineers, the team is dedicated to delivering cutting-edge technologies to our users.

Responsibilities

• Contributing to research on Federated AI, post-training technologies, multimodal understanding for document summarization and question-answering, Multi-agent System, and Customized AI modeling. 

• Incubating game-changing AI applications which will create huge potential business impact.

• Collaborating with cross-functional teams to solve unique product problems. 

• Receiving mentorship and providing insights to drive innovation with experienced researchers and team members.

• Post-training and fine-tuning LLMs to improve model accuracy, efficiency, and user experience.

What we’re looking for

• Possess a Master’s degree in Computer Science, AI, Machine Learning, Distributed Systems or related field; PhD is preferred.

• Have publications in top tier conferences, i.e., ICLR, CVPR, ACL etc

• Be proficient in one of the programming languages: Python/C/C++/CUDA, and deep learning frameworks, such as PyTorch, Transformers and Deepspeed

• Experience in novel LLM post-training technologies; i.e. RLHF, reward modeling, preference learning.

• Experience with multimodal generation and presentation (i.e. for summarization, photorealistic avatars, etc.)

• Have knowledge in Multi-agent System (MAS)

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.