Job Title:
UX Engineer
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
- Challenge Conventions
- Deliver outcomes unimagined
- Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
You are the connective tissue between design, product, and engineering. In this role, you will contribute to the next iteration of internal products and design systems by delivering HTML and CSS for enterprise-level UI components, creating and reviewing user interfaces, bridging the gap between product capabilities and design teams.
Your work will also involve partnering with product managers, designers, and accessibility teams to create experiences used by tens of thousands of users daily.
If you love designing and developing for the modern web, obsess over the details, and have an interest in a challenging and rewarding career working to create experiences that delight Salesforce employees and customers, we hope you apply!
We’re a global team of designers, researchers, strategists, engineers and producers we create meaningful experiences across digital and physical spaces that help employees across the globe do their best work more effectively and efficiently.
Our engagements combine elements of strategic advisory, visioning, user research, ideation, storytelling, value propositions, workshop facilitation, rapid prototyping, end-user concept testing, and product delivery.
We consider these skills to be essential for success in this role:
- Collaborating with stakeholders to define design, business and technical goals and map solutions back to products.
- Designing innovative solutions to address challenges and build those solutions.
- Developing customized story-driven demonstrations that solve human problems.
- Communicating and documenting technical concepts clearly, for both technical and non-technical audiences
- Strong storytelling and presentation skills to wider audiences
- Expertise in crafting clear, valid, accessible, semantic HTML markup
- A love of solving problems — both human and technical
- A strong handle on debugging and troubleshooting
- Proficiency in Figma, Sketch, FramerX or similar design tool
- Expert understanding of the Salesforce development stack; don’t worry if you don’t have it on day one, you will learn it by day 10.
- Understanding of CI/CD and semantic versioning
- Expert knowledge of CSS:
- Experience working on complex projects with a large scale impact
- Expert knowledge at creating responsive layouts
- Clear understanding of modular CSS development, such as BEM, OOCSS, SMACSS, and Atomic Design, and enough experience to articulate the differences between these methodologies
- Thorough knowledge of browser compatibility issues, support, and how to create experiences that adapt across browsers and devices/
- A strong interest in keeping up to date on the latest in CSS developments and specs
- Component-based user interface development experience, including how to construct and deconstruct components, with a focus on creating composable and reusable UI elements
- Practical knowledge of accessibility best practices, WCAG 2.1 AA compliancy, and ARIA
- Familiarity with web components, or with a modern front-end framework, such as React, Vue, Angular, LWC, or Ember
- Familiarity with front-end testing frameworks
- Strong focus in the following areas of design such as:
- Design Thinking
- Design System Knowledge
- End to End UX Accessibility
- User-centered design methodologies & processes
- Lean / Agile UX
- Inclusive design / building accessible products
- Usability testing / user research
Additional Job Description
While these skills are not critical for success in this role, having an interest in growing your skills in these areas will be helpful when dealing with your day to day work:
- Understanding of engineering Web Components
- Custom Elements
- CSS Custom Properties and the Shadow DOM
- An interest in open source software
TOOLS
We geek out over this tech and we hope you do, too. These are the tools we use to build, test, and maintain our system:
- Miro
- Figma / Figjam
- Storybook
- HTML5, CSS3
- VS Code
- Web Components
- Git, Git workflow, Heroku, CircleCI, Applitools
- Working with external APIs
- Salesforce Lightning Design System (SLDS)
- CSS Preprocessors: SASS, SCSS, LESS
- XML
- AURA, Visualforce
- SFDX
- Lightning Web Components ( https://lwc.dev )
- ExpressJs
- Terminal
- Node, NPM, React
- Gulp, Rollup, Webpack
- Jest, Enzyme, Axe
- Working with CI/CD (e.g. Jenkins)
#ConcentrixCatalyst
Location:
MEX Work-at-Home
Language Requirements:
Time Type:
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