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Game Support Representative with Turkish and English

extra holidays - work from home - work from anywhere - fully flexible
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Fluency in Turkish and English required, Previous gaming experience preferred, Understanding of Player Support, Empathy towards players' issues.

Key responsabilities:

  • Assist players via email and chat
  • Communicate player feedback to teams

Job description

If you are passionate about gaming, join our Game Support team in the CX (Customer Experience) industry TELUS Digital Bulgaria - get the job you will enjoy!



A typical day

  • :Assist our players with any issues they might experience or report via email and chat onl
  • yFocus on the player and provide the ultimate player experienc
  • eListen to the voice of the players and communicate it further to the appropriate team
  • sWork with our team to improve our processe

sSounds good, right


?
If you hav

  • e:Fluency in Turkish and a good command of Engli
  • shHaving previous gaming experience will be considered as an advanta
  • gePlayer empathy and understanding a player’s perspective when tackling their issu
  • esUnderstanding of Player Suppo
  • rtDesire to help the players as best as possible and to contribute to the team’s succe


ss
We Off

  • er:Fully paid train
  • ingStable job and career development opportunit
  • iesAttractive sal
  • aryAdditional health insura
  • nce50+ benefits and services to choose f
  • romPositive international working environm
  • entSupport and learn
  • ingEmployee referral bonu


ses
We care about our employees' well–being, invest in their future growth, and encourage fun and team-building proje


cts!
Does it sound like the perfect job for you? APPLY


NOW!
Abo
ut us: TELUS Digital Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our pa


rtners

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication
  • Empathy

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